Easy and all reassuring
Easy to order, arrived promptly, sensible packaging. Loving the toothbrush. Nice and simple and streamlined. Noticed the difference quite quickly

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Easy to order, arrived promptly, sensible packaging. Loving the toothbrush. Nice and simple and streamlined. Noticed the difference quite quickly
Great product - best toothbrush I have owned - previously owned top of the range products from major brandsand totally surpasses them and environmentally friendly
very very good
Absolutely loving my Suri electric toothbrush! First off, the color is stunning—it looks so sleek and modern on my counter, and it definitely adds a touch of elegance to my daily routine. The battery life has really impressed me too; I’ve been using it for 2 weeks so far without needing to recharge. I also really appreciate the magnetic mirror mount—it's a smart, space-saving feature that keeps things tidy and convenient. Most importantly, my teeth have never felt cleaner. After every use, my mouth feels fresh like I just left the dentist’s office. It’s made a noticeable difference in how polished and healthy my smile looks. If I had to mention one small downside, it’s that the button placement makes it a little too easy to accidentally switch modes or turn it off mid-brush. It's a minor inconvenience, but something to be aware of. Overall, I’m super happy with this toothbrush—stylish, powerful, and effective!
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Prompt and clear!
Exactly what I expected
I've had the Suri toothbrush for a year now. I love the design, that you can recycle the heads, and that it is rechargeable. Unfortunately, twice now the button has stopped working due to build up of toothpaste underneath the button. Customer services were very helpful the first time around and sent me a new toothbrush free of charge, which was appreciated. Since then, I have been continuing to follow their instructions regarding ensuring water is poured over the toothbrush after use to minimise residue build up underneath the button; however, it has now stopped working again. The toothbrush will also turn itself on spontaneously and won't switch off when pressed once the button has ceased working. I love the concept of Suri, and they have good customer service, but there's a fundamental issue with the button, and it's not sustainable to buy or request a new replacement every 6 months when it stops working.
The quality of my suri toothbrush exceeded my expectations. The button is seamless and not clunky to click between clean or polish. The magnet holder, and finally having a USB charger has made it a quick and easy toothbrush to maintain its charge. My old brush had the shaver plug type and I wasn't as proactive keeping it charged. It also took a whole day to reach full charge, so for the SURI toothbrush to take a couple of hours is brilliant! It has certainly kept me more on top of my twice daily brushing routines.
Haven’t used it but I’m excited to try
First class customer service
I love my toothbrush but the magnet doesn’t stay attached to my mirror which is disappointing
Excellent support. You are actually dealt with by people not robots and they are fabulously helpful.
Quick response to my problem. Fairly quick dispatch of replacement base. One quibble: the USPS return label was far too big to affix on the box the replacement came in. That label could not be scaled, at least not on my printer.
Just as advertised
It's been a while since I used any other brush than oral-b and I must say I am really impressed with this brush from Suri. It is light, great battery life and so easy to use. The 2 modes are good as well to get that deep clean feeling.
The Suri toothbrush works great. It does a thorough job cleaning and I appreciate that the components are recyclable. But I found an error in your website. I can send you a photo of it you like. Text me and I will send you the photo. Thank you.
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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