Quick and easy communication and solution
Quick response and very easy to work with in addressing charger issue. Looking forward to receiving replacement charger soon. Love my SURI toothbrush !

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Quick response and very easy to work with in addressing charger issue. Looking forward to receiving replacement charger soon. Love my SURI toothbrush !
The Suri toothbrush is a good wifey in hand and does a great job brushing teeth well
Love the product, the minimal use of packaging and the UV sanitizing case! I’m switching to zero plastic products as much as possible and this toothbrush makes a huge impact in that. My teeth also feel as amazing and clean as they do after a professional dental cleaning. My partner loves his too.
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In comparison to my old Philips sonic toothbrush, its’ performance isn’t as good. The brush head is wider and shorter in comparison and less compact this and affects the cleaning capabilities. The on/off switch is temperamental. The toothbrush can’t be used as a standalone toothbrush as using the mirror holder is not an option for me. The brush has to be stored in a pot as the foot print of the brush is too small to steadily stand upright. The toothbrush is alright but it’s not what I anticipated and will have to see about reliability in view of other comments.
My brush quit working and they tried trouble shooting and then sent a new base.
Quick response that solved my issue.
Siri felt like a svelte sports car compared to my old brush . Let's my mouth feeling refreshingly clean.
I had an issue with my Siri toothbrush after over a year but without question, they had ordered me a replacement and dispatched it in the post to me when I logged the issue. All within a matter of days I had a brand new body for my toothbrush and I could continue being a very happy Suri customer. Honestly the best customer service I’ve ever received !
Had an issue with our brush and the replacement process was easy! Great company to work with!
Best toothbrush ever. Great battery life. Love the sustainability and my hygienist says that my teeth are the cleanest that they have been. Well done!
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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