SURI - Sustainable Electric Toothbrush | B Corp™ reviews & trust report
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact.
Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
SURI - Sustainable Electric Toothbrush | B Corp™ has a positive customer experience.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
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The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
4.8
96
Jun 25
4.7
545
Jul 25
4.8
359
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 470 positive reviews
Customer service23%
110 mentions
Fast & efficient23%
109 mentions
Delivery21%
98 mentions
Easy to use18%
84 mentions
“The after care when I experienced a problem was excellent”
On “Customer service” · Jul 18, 2025
Top complaintsof 16 negative reviews
Customer service38%
6 mentions
Charges19%
3 mentions
Payment issues13%
2 mentions
“Horrific customer service”
On “Customer service” · Jul 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Quality
Delivery
Trend
Reviews
SURI - Sustainable Electric Toothbrush | B Corp™This company
The toothbrush is awesome, though less sleek and sexy with its paint damaged. We have commercial composting, so rather than spend the jet fuel to return used heads, I've sent them to be turned into soil. This feels righteous!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I purchased a SURI electric toothbrush because a friend had bought one and loved it. I have been using an electric toothbrush for decades. The SURI toothbrush is by far the best one that I have owned.
It's light with a slim design. I also appreciate that it is environmentally friendly.
A good product by a good company doing good things.
Good communication around next delivery, effective delivery, arrived as expected. Good product, well made and hopefully making a positive impact on the planet.
I really do like my SURI toothbrush. It is something of an aesthetic pleasure to pick it up and use. And the small head and neat narrow handle make it much easier to swivel and turn to clean some of my more awkward to reach teeth which are positioned in a very less than perfect curve.
The packaging was also beautiful. Rather in the new iPhone box of beauty and the charging case is slim and lovely.
Are my teeth now perfect, white and shiny? Not to the casual observer (who is unlikely to be peering) but they feel shinier and cleaner, back, front and to the gum line.
About SURI - Sustainable Electric Toothbrush | B Corp™
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact.
Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.