Great service
Great service

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
This was my 1st time eating here. It wasn't a bad experience,but the grease definitely needs to be changed. Other than that good portions and seasoned well. I'll give them another try.
Our food was cold. Also suppose to be a large cheese dip added but there wasn't. Ella DeJesus said she added it. This was from El Acupulco Restaurant.
Patrick was awesome. Quick and polite
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My driver, Marcus, was absolutely darling! So polite and on point!!
Our driver was amazing and professional. Went above and beyond to fix one of our mistakes.
I used Bite Squad occasionally when I feel like something different. The choices of restaurants are very extensive. Drivers are always kind and on time.
The food was delivered fast and was still hot/fresh. The delivery driver was the sweetest lady ever and very polite. 10/10 recommend!!
Ordered a nice big mexican meal for my family who had been working really hard in the heat all day. Bite Squad picked up the food per the restaurant (I had to call) and the driver just never arrived. 1.5 hours after the original delivery time the software still hadn't updated. Bite Squad said they couldn't reach the driver- and the refund of my money would take 5 days.
I love them on time food is hot very nice drivers
My order was delivered quicker than their estimated time! Our food was piping hot.
Chelsea’s Coffee is amazing ! I’ll def order from there again :)
Food was hot, delivered quickly and driver was FINE A-F. Heyyyy Torrence!!! Lol
Very good service!!!
have had nothing but good experiences with bite squad. none of that getting food late because they are making other deliveries on their way to you with your food nonsense you have with other companies. and if the restaurant messes up your order, bite squad has your back.
After placing the order the food arrived on time and hot. The delivery driver was terrific and wanted to make sure that my experience with BiteSquad was top notch. I will never use another delivery service
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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