Always amazing
Always amazing

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Always amazing
Food arrived at expected time. Driver was professional and order was accurate.
Bite Squad has consistently delivered either early or on time.
Driver was awesome! Restaurant didn’t listen to my request leading to messy plate!
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Bite squad was great 👍🏼 they delivered my order fast and before it’s expected time. Bite squad follows directions to the T and is very respectful about contactless delivery. Very happy with their services. For a person that doesn’t drive, bite squad’s services are very much appreciated. I am very grateful and so thankful for their valuable service. Right on Bite Squad 🤙🏼🤙🏼🤙🏼
Worst delivery service ever !!! I’ve used them before and had a bad experience with food missing and requested a refund,never received it . Decided to give them another chance and guess what ?! Same thing happened again ! Customer support is worthless also . I see how this company is still in business, it’s from ripping people off ! I would highly recommend DoorDash then this piece a crap company
Arrived early and everything was perfect!!!
As usual, very happy. But tonight my order was delivered earlier than expected! The food was hot (and good!), even the Flan was still chilled. Thanks 😊
The driver was wonderful! However the restraunt failed to put my sides in. Like I said the driver was great!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hein is a great delivery driver.
We use Bite squad a lot and had a few incidents, but most times (99%) have been excellent. The delivery is always on time and the drivers are very polite, friendly, and patient. They are to be commended for their service and deserve the tips they receive.
Order and delivery where great. Jersey Mikes not as much. They didn’t follow my directions on my order. I wanted just meat cheese onions and mayo. They put lettuce tomatoes and loaded it with red wine vinegar and the olive oil jersey mikes special sauce. So I’m a little upset.
I have major problems with the app. First time ordering. It wouldn't let me log in with my password. I changed my password. I ordered. I exited the app. It asked me to log in again. It wouldn't take my new password. It locked me out for 24 hrs. Meanwhile I couldn't track my order. I was angry. It needs a passcode or fingerprint identifier. I did get my food but something needs to be done to make the app easier to log into. I'm still locked out.
First time ever using Bite Squad in Jonesboro, AR. I was feeling a little under the weather and wanted some ramen, but did not want to get in the car and get it myself. I usually don't mind to pick up my own orders and don't like to pay the convenience charge of having food delivered, but again, I wasn't feeling great. Food was delivered within the suggested window of time. The delivery driver did exactly what the special instructions asked of him. The food was delivered hot and sealed. Couldn't have been smoother. I still may not use them often, but I will have no qualms ordering through Bite Squad again.
Bite Squad delivery was great. Jersey Mike’s ham sub had a human hair on it. Had to throw it out. Their steak sub had hot peppers on it that weren’t supposed to be there. Very disappointed…
The person who was supposed to deliver my food got tied up. Your help person got a young man to make it right. I don’t know what his name is, but if it is doable I’d like to send him another $10. Things go wrong. It’s how you handle it that makes the difference and you guys did well
Great service and very timely
I love this driver. This was our first time using Bite Squad and it won’t be our last. I need to be sure to leave instructions to ring the door bell because we never hear knocks but he texted and let us know our food was here and where he put it. Above and beyond! Love it!
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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