Fast delivery and made sure everything…
Fast delivery and made sure everything I requested was there.

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Fast delivery and made sure everything I requested was there.
I love the driver I had today - Charlie - and I am always excited to see her. She is so personable and I always enjoy chatting with her for a few moments.
Failed to take responsibility for not delivering paper, utensils, bread, napkins for my catered business lunch despite this being advertised as included. Blamed it on restaurant and totally blew me off - nothing we can do. Also failed to take responsibility for anything that they consider a special order. No peanuts, extra tarter. lettuce and tomato - blame the restaurant and wont offer you anything but a sorry. Missing side to you expensive steak .. maybe 5 bucks. they ruin a 100 dollar dinner and think 5 bucks is ok. Run!
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My order took a little longer than anticipated which is understandable. The issue I had is that my food was stone cold when I received it. After talking to the customer service employee they had let me know that they can only give me a $15 dollar credit to my bite squad account. After paying over $50 dollars for my order that left me with a bad taste in my mouth. I am not mad at the employee because they can only do so much.
The first driver did not deliver our food to the right address but the second driver when we re-ordered the food did deliver so he gets a five star the other driver not so good so not a good star thank you
Order was delivered fast Quicker then expected Excellent service
Driver was great and food was on time. Thanks fam
Driver was very nice and delivered my dinner with care. 10 stars!
Delivery was super fast and great!
after 30 minutes waiting, they left a voice message stating that the restaurante did not accept the order and refunded partially the order. service fee was not refunded, i lost money.
Excellent service and delivery was prompt! Jamie my delivery driver realized my order was short and had to go back and get our drinks that were not with our order. Very professional. I will continue to make orders through this app
Delivery was slow and no hot bag was used so the food was just warm, not hot and fresh
Overall, consistent service and quality. I haven’t had a bad delivery person. My orders haven’t always been exact but bitesqaud customer service has always been pleasant and made of right. Good app. Good people. Good promotions. I won’t directly do free advertise but I’m a repeat customer and will continue to be.
My driver David was super fast and above and beyond helpful! I definitely will be using bite squad more often !
Food was delicious, however, the pizza and entree were cold.
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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