More broken levelers on replacement legs
Update. March 25 2025. Unboxed the replacement legs and more broken levelers. Poor packing. All the vendor needs to do is not install them as they are easily broken during handling and shipping. Update. January 21, 2025. Zoro approved replacement set of legs. The boxes arrived somewhat beat up. They were drop shipped from Richilieu. Should not have been that difficult to get resolved, but am satisfied with the result. I recently purchased two more sets of bench legs. This time, there were broken leg levelers on each set. Contacted Zoroand they said to have the complete set sent back. They do not have replacement parts and said I could contact the vendor Richilieu to get a part number and Zoro would help. Ends up a lot of finger pointing with my being caught in the middle. The levelers are the only issue with the legs. I would have expected to get some replacements easily. The levelers are not that expensive, but apparently customer service is not very important. Makes ZERO or ZORO sense to have to send back two sets of bench legs for a simple fix. I purchased a total of 7 sets of these legs. Appears these legs are drop shipped from Richilieu and now Richilieu is pointing the finger back at Zoro.
