No pressure sale
No pressure sale, excellent open service, nice people, very happy with car, will use them again in the future.

Available Car is a used car supermarket based in the East Midlands, specializing in a diverse inventory of over 2,000 quality pre-owned vehicles. The company caters to a wide range of customers, including first-time buyers, families, and individuals seeking affordable transportation solutions. With a focus on customer satisfaction, Available Car offers a hassle-free shopping experience, allowing customers to test drive multiple vehicles and providing transparent pricing options. In addition to its extensive selection of cars, Available Car provides competitive finance solutions starting from 9.9% APR representative, making it easier for customers to secure the vehicle they need. The company also emphasizes its commitment to customer service through initiatives like the Part Exchange Price Promise, ensuring that customers receive fair value for their trade-ins.
Available Car receives high praise for its friendly and helpful staff, with many reviewers highlighting the non-pushy sales approach that makes the car buying experience enjoyable. Customers appreciate the smooth transactions and the clear explanations provided throughout the process, often noting the professionalism of the team.
However, some complaints arise regarding inconsistent service, as a few consumers mention issues with staff knowledge during test drives and a lack of continuity in dealing with the same representative. Additionally, there are critical reports about promised services not being fulfilled and concerns over vehicle cleanliness at handover. Despite these issues, the overall sentiment remains positive, reflecting a strong reputation for customer service and a wide selection of vehicles.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,001 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.3 | 154 |
| Mar 25 | 4.5 | 227 |
| Apr 25 | 4.4 | 181 |
| May 25 | 4.4 | 163 |
| Jun 25 | 4.5 | 170 |
| Jul 25 | 4.2 | 106 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Staff were helpful and never pushy”
“Sell the car at all cost promice the word but deliver nothing”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 3.3 out of 5 (fair) | — | 1,001 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Available Car is #2 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.3).
500 reviews of Available Car . Filter by what matters to you.
No pressure sale, excellent open service, nice people, very happy with car, will use them again in the future.
This is my 3rd car from Available car and the whole team are superb. No pushy salesman and the experience for me has always been 2nd to non.
Friendly staff
Amazing service, can’t fault it. Would recommend to anyone.
Quick answers to the questions people ask most.
Yes, Available Car is a legitimate company with numerous verified customer reviews and an overall positive rating. Customers have shared experiences highlighting the helpful and friendly staff, making car purchases straightforward.
No, Available Car is not a scam. The company has a substantial number of verified reviews that reflect customer satisfaction, with many praising the transparency and professionalism of the staff.
Available Car specializes in selling a wide variety of vehicles, providing customers with a range of options to choose from. Many reviews mention a great choice of vehicles and a seamless purchasing process.
Available Car accepts various payment methods, including financing options and trade-ins, to accommodate different customer needs. Customers have noted helpful assistance with financing during their purchasing experience.
Available Car offers customer support through friendly staff who are knowledgeable and willing to assist with any inquiries. Many reviews commend the staff for being polite and helpful throughout the buying process.
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Called in the sutton in ashfield branch Delt with mitch fouud a car I wanted, very professional and very helpful. Test drove the car i wanted and collected Friday 23rd may, rebecca did the hand over who was also very polite and professional, brilliant customer care and I'll definitely be back in a few years, great job guys, very happy Adrian
I disliked the test drive. Very short - about 10 minutes. From the dealership to a local pub car park and back. Not an adequate test drive. Should be able to take onto the a50 to see that the car drives no problem above 40mph! I liked dealing with Nick (I believe from the red team) he listened and dealt with my queries very well. I dislike how I called reception 3 times in one morning to speak to Nick. Left request for call back and message for Nick. I didn’t receive a call back and Nick never got my message. Overall my experience was good.
You did OK apart from returning phone calls which never came only came when you wanted the sale when we wanted you different matter
Andy and his team were really helpful and approachable at available cars in Sutton in Ashfield. Gave me great advice on my purchase as a carer. Straight forward car purchase and part exchange for my old car. Took the car for a test drive on the Friday, went back Saturday morning and bought it. drove it home Tuesday will full years MOT . Handover lady was really helpful too set up my dash cam to my phone before leaving. The whole experience was no hassle no stress and now I have a great little motor.
Daniel Flint was really helpful and understood our problems.
Fast efficient service Very competitive part exchange price
Very organised and professional organisation
The best thing about available car sutton was the fact I was left alone to browse, when I decided I wanted to buy something I spoke to a lovely lady called Megan, she was absolutely fantastic. She took me for 2 test drives just to make sure I wanted to buy the car. I was really happy with the service and the whole team that I spoke to were really nice. But again Meagn from the Yellow team I 100% recommend her, really down to earth and friendly.
Called into the Sutton-in-Ashfield branch a couple of days ago, having never used Available Car before. Really impressed with the service we received which was friendly, polite and professional. Not only did we find a car we liked, but I was able to test drive it there and then (hadn't booked it in advance). We were offered a fair price for our existing car and picked the new car up today - 2 days later. Absolutely delighted with our new Fiesta and would like to thank the Yellow Team, particularly Bradly, Megan and Billy. Really easy and straightforward process, everything explained each step of the way.
Very happy with purchase . Very good service from Available car
Good range of cars at good prices. Test drive easy to arrange. Hard sell on add-ons before you buy but just kept saying no thank you. Arranged to buy with a part-ex and agreed price. Bombarded by texts (which I stopped) and then emails from 'Alice' telling me how delighted they would be to buy my trade in - when I'd already arranged this. Very annoying. Arrived the following week at the appointed time to do the changeover and drive away the new purchase. Given a numbered block and told to take a seat. Waited for 25 minutes before anyone came to talk to us. AFter that the changeover was relatively smooth.
Brought a car just under a year ago, 6 months in the engine light starts coming on every other week. Tried to contact available car numerous times via phone and email, no one got back to me, turns out the dpf filter was clogged beyond cleaning or regen when I brought the car (as I’ve been told by two different mechanics) and is now costing me £1500 to replace. Safe to say I will never be back!
Available Car is a used car supermarket based in the East Midlands, specializing in a diverse inventory of over 2,000 quality pre-owned vehicles. The company caters to a wide range of customers, including first-time buyers, families, and individuals seeking affordable transportation solutions. With a focus on customer satisfaction, Available Car offers a hassle-free shopping experience, allowing customers to test drive multiple vehicles and providing transparent pricing options. In addition to its extensive selection of cars, Available Car provides competitive finance solutions starting from 9.9% APR representative, making it easier for customers to secure the vehicle they need. The company also emphasizes its commitment to customer service through initiatives like the Part Exchange Price Promise, ensuring that customers receive fair value for their trade-ins.
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