Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.2	1,001	100%	+0.3	● Low

2.2 / 5 overall

1,001 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 1.4▲ 0.3
12-month avg: 1.9
All-time: 2.2
Category avg: 3.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Booking	Trend	Reviews
Firefly Car RentalThis company	2.2 out of 5 (poor)	100 out of 100	3.2 out of 5 (fair)	2.2 out of 5 (poor)	2.0 out of 5 (poor)	−42%	1,001
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	—	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.8 out of 5 (good)	—	—	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	1.3 out of 5 (poor)	1.0 out of 5 (poor)	—	1,000

Bottom line: Firefly Car Rental is #4 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 2.2).

Month	Average	Reviews
Aug 24	2.0	68
Sep 24	2.5	77
Oct 24	1.9	87
Nov 24	2.2	56
Dec 24	1.6	46
Jan 25	1.0	21
Feb 25	1.3	6
Mar 25	1.0	6
Apr 25	1.0	9
May 25	1.0	4
Jun 25	1.0	2
Jul 25	2.5	2

Firefly Car Rental reviews & trust report

Firefly Car Rental has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 125 positive reviews

Top complaintsof 370 negative reviews

How it compares

Reviews

Customer reviews (1,001)

Rapid service at pick up and drop off

Value for money

great service and friendly staff

Firefly Car Rental FAQ

Is Firefly Car Rental a legitimate company?

Is Firefly Car Rental a scam?

What services does Firefly Car Rental offer?

What are the pricing and payment methods for Firefly Car Rental?

How can I contact Firefly Car Rental for support?

Alternatives to Firefly Car Rental

BJS Home Delivery

DB Schenker Sverige

ThePackengers

Tesla

Gruppo Autotorino

Argus Car Hire

The CrowdTrust Experience⭐

Komplette Abzocke!

Fuyez FUYEZ

Vergonzoso

Gabriel at Malaga Terminal was 10/10

Worst Car Rental Experience

Rental from Malaga Airport August 2024.

AVOID AT ALL COSTS

Firefly Barcellona e doyospain: sconsigliati

Attention! Arnaque bien rodée

Neem GEEN auto van Firefly

I agree with most of the other reviews…

ABZOCKE

Buen trato

Firefly Malaga is a scam;

achteraf oplichterij

Don't book via Holiday Autos or Firefly

Malaga Abzocke und Respektlosigkeit

About Firefly Car Rental

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