A very confident lady came to my…
A very confident lady came to my rescue. She went above and beyond to ensure I could continue my journey.

RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
RAC Mobile Mechanics receives high praise for its friendly and helpful service, with many reviewers highlighting the excellent attitude of the staff. Customers appreciate the promptness of the mechanics, who often arrive on time and provide clear explanations of the issues at hand.
Reviewers frequently mention feeling supported and kept informed throughout the process, which adds to their overall satisfaction. However, some customers express frustration with the wait times, particularly during busy periods, and a few have noted difficulties in contacting a human representative when logging breakdowns. Despite these concerns, the majority of feedback reflects a positive experience with the service provided. Overall, RAC Mobile Mechanics is viewed favorably, with a strong emphasis on quality service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,225 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 1105 |
| Aug 25 | 4.8 | 60 |
| Sep 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Prompt,helpful service”
“It is ridiculous that paying customers are being left in the cold and dark like this with no support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 1,225 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: RAC Mobile Mechanics is #1 of 5 on overall rating in this group.
500 reviews of RAC Mobile Mechanics. Filter by what matters to you.
A very confident lady came to my rescue. She went above and beyond to ensure I could continue my journey.
Kevin managed to temporarily fix what was broken, so I manage to drive to the garage next day. Only downside was it took abit longer for him to come, maybe because I was parked up safely & it wasn’t an emergency emergency. But when he came it was sorted fairly quickly. 8/10
The repair guy was prompt and super professional whilst being friendly too.. Huge thanks
Mark (ID 5765) was an absolute legend. Polite and professional and gave great advice and a few local tips that saved my holiday. The repair he did was quick and hassle-free. Mark is the Guvna. I am staying with RAC purely based off of his excellence.
Quick answers to the questions people ask most.
Response times can vary based on location and availability. We strive to reach our customers as quickly as possible, but for the most accurate estimate, please visit our website or contact us directly.
RAC Mobile Mechanics provide a wide range of services including emergency breakdown assistance, battery replacements, and minor repairs at your location. For a full list of services, please check our website or get in touch.
Our pricing may vary based on the time of day and the specific service required. For detailed pricing information, please visit our website or contact our customer service team.
Ensuring your membership details are up to date and providing accurate location information can help speed up our response time. For more tips and information, please visit our website.
We aim to provide excellent service to all our customers. If you're not satisfied, please contact us directly through our website or customer service line to resolve the issue.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Daniel, repaired my vehicle and got me back on the road quickly and professionally.
The RACMan that came to recover my car was absolutely amazing. His name was Saleh ID no 5138. Thank you Saleh
Mark ID: 1167 Was amazing, lovely fella. Explained everything to me and was a laugh throughout. Got my problem sorted in no time.
Speedy recovery Friendly service
Saleh was brilliant. Even though he couldn’t fix the issue (no fault of his own) he did everything he could to help and also gave lots of sound advice on where to get it repaired and what exactly needed repairing. If ever employee was like him, I would think about breaking down more often. His ID was 5138
My Motobility Car broke down outside my home, called me and told me he’d be there in 15 minutes and arrived in 5 min Very fast service and friendly helpful engineer great
Engineer was professional, courteous and knowledgeable.
Rob was very helpful, knowledgeable and friendly and gave good advice.
ID: 2578.Mitchell Excellent response really professional guy who really helped out
A huge thank you to Daniel ID 4243 for helping me get my tyre fixed and me back on the road. Incredibly professional, kind and friendly. Thank you so much.
Andrew called and gave ETA Excellent customer skills, polite friendly and kept to his word about next steps etc Brilliant staff member
Had a problem with our caravan contact the RAC within 15 minutes they confirmed that they would attend They sent a message saying the would be there in 8 minutes Within 10 minutes of arrival they sorted the problem and I was on my way home Excellent service form start to finish So glad I joined well done RAC
Everything went well William and his sidekick were really pleasant and fixed the problem within minutes of arriving great service
Great timing and professional help.
RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
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