Very quick response & professional…
Very quick response & professional service. Solved the problem & fitted a new battery immediately. Gave some helpful advice for future about battery life.

RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
RAC Mobile Mechanics receives high praise for its friendly and helpful service, with many reviewers highlighting the excellent attitude of the staff. Customers appreciate the promptness of the mechanics, who often arrive on time and provide clear explanations of the issues at hand.
Reviewers frequently mention feeling supported and kept informed throughout the process, which adds to their overall satisfaction. However, some customers express frustration with the wait times, particularly during busy periods, and a few have noted difficulties in contacting a human representative when logging breakdowns. Despite these concerns, the majority of feedback reflects a positive experience with the service provided. Overall, RAC Mobile Mechanics is viewed favorably, with a strong emphasis on quality service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,225 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 1105 |
| Aug 25 | 4.8 | 60 |
| Sep 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Prompt,helpful service”
“It is ridiculous that paying customers are being left in the cold and dark like this with no support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 1,225 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: RAC Mobile Mechanics is #1 of 5 on overall rating in this group.
500 reviews of RAC Mobile Mechanics. Filter by what matters to you.
Very quick response & professional service. Solved the problem & fitted a new battery immediately. Gave some helpful advice for future about battery life.
Andrew 2268 Did s great job
Reliable service - job done
Quick answers to the questions people ask most.
Response times can vary based on location and availability. We strive to reach our customers as quickly as possible, but for the most accurate estimate, please visit our website or contact us directly.
RAC Mobile Mechanics provide a wide range of services including emergency breakdown assistance, battery replacements, and minor repairs at your location. For a full list of services, please check our website or get in touch.
Our pricing may vary based on the time of day and the specific service required. For detailed pricing information, please visit our website or contact our customer service team.
Ensuring your membership details are up to date and providing accurate location information can help speed up our response time. For more tips and information, please visit our website.
We aim to provide excellent service to all our customers. If you're not satisfied, please contact us directly through our website or customer service line to resolve the issue.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thanks Sam (1297) for getting my car well enough to drive to the garage
Excellent member of staff the patrolman ID: 4809 could not do enough to assist and reassure me to get going again. Thank you.
Great service from the RAC. Came when they said, and helped me to get back on the road again. Daniel 4809 Was really friendly, made me stand in an appropriate place for my safety, and explained everything that needed to be explained..
Colin #2104 was an excellent patrol person who got me sorted and reassured me my tyre was indeed most likely repairable (unlike the RAC officer via video call). He was friendly speedy and professional and a credit to the RAC.
Jody 2934 was very helpful and friendly in assisting me. I did not get his name I assuming the person who helped is the person RAC provided as I don't want to judge but fella did not seem like a jody. Regardless great help to get back on the road as he had spares in the van to replace the part required. Nonetheless My work place was happy that i made it in rather pulling a day off. Thanks again!
Excellent customer service and reliable Respectful polite knowledgeable
He was efficient and got us back on the road!
Very professional, great service, couldn't fault the whole experience
From initial report to completion was less than a couple of hours. I was always kept updated and the engineer called ahead and arrived when he said he would. Colin (4374) was extremely professional. After he explained the likely problem he carried out his work and successfully fixed the issue. A real professional.
Chris was excellent technically. He did everything to get me going
Alan 1611 very friendly and chatty. Knowledgeable and explained in detail what my problems were with the car. Instructed me to get to a garage as he couldn’t do the repair himself (needed a pressure test ect) I have since done this although the garage could not find any leaks before during or after their 2hour pressure test (neither could Alan) my car seems to be working more efficient and with no warning lights now. He phoned me around 30mins before arrival he was clear with his communication and great all round service.
Saved the day when I managed to lock the car with my bag and keys in the boot. Came within an hour and sorted it out. Big relief, highly recommend.
Phil, ID 5322, was very friendly and efficient. A pleasure to deal with.
Absolutely amazing! Quick response, turns out what I thought was wrong my car wasn’t a problem but the mechanic did a double check of my whole car and found a problem that could have potentially been fatal! 100% recommend as your breakdown service so thorough
RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
This profile hasn't been claimed by the business owner.