Impressed with the speedy service
Impressed with the speedy service! I got prescribed and received my glycopyrrolate in just 2 days. Highly recommend this pharmacy for their great and efficient service !!

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
Impressed with the speedy service! I got prescribed and received my glycopyrrolate in just 2 days. Highly recommend this pharmacy for their great and efficient service !!
Prompt response and ease of appointment! Good company !
Sent information and one picture in the morning and was prescribed in just a few hours. Smooth and seamless. Thank you.
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Amazeing company with amazeing results,just what we as a family needed after our dr retired and we have yet to find another.great company and concept.
I was a little worried because of some negative reviews, but my experience was actually really good. I just filled out the info online, explained my issue, and uploaded a photo. Pricing good be better but it's not super expensive. Got approved for the prescription within 24 hours—no need to talk to anyone. My order was shipped out fast and showed up within a week. I found the process to be very easy! Likely to use them again, if needed.
Seamless and thorough. A great service!
RedBox Rx prices are pretty affordable convenient and online consultations are quick and easy compared to traditional setting up schedule going to Doctor’s office.
I am a healthcare provider myself (RN) and was seeking help for my out-of-control (at the moment) eczema. I sent 6 photos of my torn up (from scratching at night) hands and explained that occasionally when it's this bad, creams won't help... only a few days on an oral steroid will reduce the inflammation. I was denied. TOTAL WASTE OF MONEY. I was asking for a non-controlled Rx which was appropriate for my situation.
I ordered two weeks ago. For a week it has been saying my order is processed and awaiting tracking information. I am over it. Never thought it would take weeks to get an order so I asked to cancel and refund me.
I placed an order when a 20% discount was offered, but there was no place to include it at checkout which appears to be a "bait & switch tactic and their email will not respond to my complaint. To improve they should honor what they advertise.
I’ve used this provider for a couple of months and they have completely amazing and helpful and they always under stands what I need and what I’m going through..the prices aren’t bad and it’s so much better than going to the ER for hours again this is the best company I’ve personally deal with. GREAT COMPANY!!
Please do not think this company has your best interest in mind. The meds are very high priced. Anything you want to change they will charge you a fee. for instance, I could have gotten my meds from Amazon Prime for 65% less, but they will not transfer the prescription unless you pay them $70 upfront first. If you have a general follow-up question for your provider (an assistant, not the doctor) it's another $45 paid before you ask. If you have a legitimate reason to miss a schedule consultation, they will still charge you $55. Feels like I got scammed instead of helped.
I have been using Redboxrx for years but the weight loss program is a ripoff. They sent the lower starter dose for month two instead of the prescribed, normal, increase to 3mg. When I contacted them they apologized and said they were sending the correct dosage out ASAP. It didn't arrive within 7 days so I contacted them and they said the 3 mg was scheduled to be shipped out on 3/27 as my third month dosage! Did I mention they charge for the entire three months up front. Never again.
While the product worked but was too weak. In reordering a stronger dose, they shorted my order so as to charge more per pill. I ordered 180 for $3 each, but they only sent 10 for $7 each; plus charged me another $25 doctor fee. When calling them, they said the doctor reserves the right to change the prescription as it's in the fine print. Can't they just be more honest. Will pray for them. Pastor Fred
RedBox Rx has changed my life in terms of getting the meds I need when I need them! Finally, Healthcare that is in our own hands for the things that we know we need!
Been using Redboxrx consistently for anxiety, depresssion, and ADHD medications. They’ve always been very reliable and always work with me. I’ll continue to be a returning customer!
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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