very good service and very fast and…
very good service and very fast and efficient.

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
very good service and very fast and efficient.
I am a former Nurx customer. Very pleased with the convenience and price RedBox Rx offers.
This was my first visit. The doctor was so kind and so helpful. I appreciate services like this.
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They should not put that they treat sinus infections on their website. They take your money and do not help you. This female doctor should not make assumptions without asking more questions. Not every sinus infection is "viral" and she should ask more questions. This doctor did not care about me as a patient at all. I will never use them again! They just took my money and did not help at all.
Easy to access and use. Provider was knowledgeable, friendly, and easy to talk to.
My face cream is terrible and useless. As someone who has been using the same product for years, I am confident in saying that the one they sent me is not the same. Waste of time. Waste of money. I thought it would be easier than going to see my dermatologist but I was proven to be wrong. Stay away!!!!
It was extremely easy! And less expensive than going to a doctor in person I highly recommend. Thanks ❤️
You're excellent
Great service ! Super fast
This company is a rip off. They were giving me a fake product They charged me $60 over and over again and refused to give me a refund a box came and I wrote returned to sender and they refused to give me a refund. Please don’t ever use this company. They are horrible. They don’t care about you whatsoever and they will not give you a refund and they will continue to take money out of your account And there’s no way to change that they are the most horrible company ever. Please don’t ever use them go to your doctor. This company is going down.
Super easy process. Great pricing. There is a seven month wait to get into a dermatologist in my area. I was able to get my need taken care of through Redbox quickly and efficiently.
Was very fast and efficient
They are a bit scammy for sublingual semaglutide. They start you at 1mg and only increase 1 mg per month. Rybelsus is started at 3 mg. So the first 2 months are kind of a waste. Then it's like pulling teeth to get your dose increased. Rybelsus is 3mg starting, 7mg full dose. I had trouble getting more than 4 mg, which is only half strength. Like I said, a little scammy. I do not recommend.
Very slow process!! I submitted my order and payment last thursday. Now, a week later, it still hasn’t been shipped. I’ve contacted customer service and sent several emails and still hasn’t even shipped. One of the reasons I chose this company was because I work 6 days a week and it is hard for me to take off and go to the doctor but I wish I wouldn’t have wasted the $420 which is a lot of money to me!
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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