First Time User
I’m a first time user and RedBoxRx was SUPER quick to approve my request and ship it out. I’ll definitely be a return customer. Thank you RedBoxRx!!.

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
I’m a first time user and RedBoxRx was SUPER quick to approve my request and ship it out. I’ll definitely be a return customer. Thank you RedBoxRx!!.
Very easy to get prescription. Customer service was very nice
First time online pharmacy user. Wish I would’ve done this sooner. The online process and questionnaire was easy and self explanatory. It was shipped within an hour. From my online research before using redbox rx, they appear to be the least expensive and most highly rated.
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Redbox RX was completely useless. We went in and answered all sorts of questions. A provider took around 8 hours to view it, did not bother to reach out and ask any further questions, prescribed no treatment and suggested an in-person appointment at urgent care or something similar but they sure as hell took my money. Do not recommend wasting your time or money. We should have gone with Teladoc which is more convenient, around the same cost, and much more effective.
I ordered a prescription on Jan 23 2025, today is Jan 25th, my prescription was not shipped. I wish I could give RedBox Rx ZERO STARS, the purpose of an online pharmacy is to receive prescriptions quickly ! My advice is to PAY MONEY on another online pharmacy! Customer service doesn't open until 11am today on Saturday, NO PROFESIONAL BUSINESS opens at 11am for Customer service on a Saturday. I'm going to file FRAUD CHARGES WITH MY BANK if my medicine is not shipped out today ! JAN 25 2025. My bank will retrieve my money back ! Scam artist ! Low quality online pharmacy!
I would recommend RedBox RX to anyone. I needed a certain prescription asap and I went online to fill out the form, get a consultation, and get the order placed. Everything was super self explanatory. The process went so smoothly and they had my prescription filled and ready to ship in less than an hour. It almost felt like I went on there and just ordered the prescription myself without anyone involved. That’s how smoothly it went and how fast they are with it. I was actually impressed with everything. I would disregard any negative comments. They definitely deserve five stars!
The company can improve on selling the correct Trenton that I was expecting not a generic one and paying top dollar for it. Please beware of this company, the prescription they gave me has not done anything, in fact I put loads on and not a dry patch on my face. DONT BUY FROM THIS COMPANY. BEWARE.
THEY STOLE 40$!!! They don’t inform you the “consultation fee” and make it SEEM like you are buying something!!! RUN THEY ARE SCAMMERS!!!!! Oh and HORRIBLE CUSTOMER SERVICE! I am looking at you “Brandy j.” slow responding and 0 empathy in this j.o. And I swear to god rx, if you respond to this with some bs it makes you look MORE GUILTY of being scammers. UPDATE: I told Mrs unhelpful BJ on the chat “helper” about my issue at 10:09 am then interestingly not even 20 MIN LATER (10:34 am) AN UNAUTHORIZED PAYMENT OF 35$ was attempted on MY ACCOUNT!! THEY STEAL MONEY IF YOU COMPLAIN ABOUT BEING SCAMMED IN THE FIRST PLACE!! R. U. N. !!!!!
I have used this company on two seperate occasions each being treated for hives. On this appointment I was told they would not prescribe the medication that works. It's been 2 years so it was no abuse of medication. The doctor didn't bother to look at my old chart. Closed out my visit and refused a refund.oh and the ointment they was trying to prescribe me triggers a worse rash. 2025 will be the last time. Very unsatisfied!
The product works . And had nice talk with doctors online. Great to have someone who will listen to what ya need .
Very speedy. Grateful. Took literally 30 min to be reviewed an approved at 11:00 pm.
The fact that I didn't have to flare into anxeity to convince someone I need attention will be an experience I will never forget. I am so thankful and relieved nd my mind is at rest
Redbox was quick and easy to deal with. I was able to get my prescription approved and shipped quickly. I will definitely use this service again.
Easy use app. Prompt replies and fulfillment of script. Easy to communicate text and calling.
So glad I happened onto this service. Great experience and exactly what I needed.
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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