Great Therapist - Great Experience
I've had a really awesome therapist. She's supportive, validating, and encouraging. She opens my mind to different perspective. She is kind. And she helps me make my inner world a better place.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
I've had a really awesome therapist. She's supportive, validating, and encouraging. She opens my mind to different perspective. She is kind. And she helps me make my inner world a better place.
My therapist is capable and caring. Is concerned with me as a person, not just my issues
I was able to find a psychologist to assist me with my mental health as I deal with my life changes.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I’ve been loving my sessions. I was a bit hesitant at first but I’ve done progress just in the first session I love it.
Sam was great. She's the ideal therapist. Attentive, compassionate, totally focused on my situation. Doesn't judge. Provides excellent advice and knows when it's time to talk and time to listen.
She’s so nice. She help me on nothing understand everything she said and she understand you well, what am I coming through.
Very easy to schedule appointment as a new patient. I was able to do everything in just a few minutes.
I can’t say enough good things about Rula Therapy! Both my individual and family therapist are absolutely wonderful. They are compassionate, attentive, and truly invested in helping us grow and heal. I always feel heard and supported, and the progress we’ve made as a family has been incredible. I’m so grateful for the safe, welcoming space they’ve created. Highly recommend to anyone looking for genuine, effective therapy!
So far so good… very helpful and the therapist seems really good, my daughter seems very comfortable with her.
It was an easy process to get started. The therapist has helped me regain my confidence and love for life. I am truly grateful a service like this exists.
I have been seeing my therapist through Rula for a few months now. I’m very happy to have found someone who has been so helpful to me. It’s also very easy to contact her through Rula and reschedule or cancel my appointments when needed.
This review is only based on my first time experience with Rula. Steps were easy. I did not have any preference. I was referred by Kaiser. They already have me in the system. Our first sessions was introductions about ourself (mostly me) and guidelines. She seems genuine and kind. She listened to what I have to say and give guidance where she can. It was also easy to set up your next appointment. They will work with your schedule. I recommend to get help when needed. You don't have to go thru the dark path all by yourself. Having outside perspectives helps you see the situation in a different light instead of sticking to our own tunnel visions. For me, having someone to listen to my ongoing life difficulties helps take the edge of from my constant worrying and racing thought I've been having. I do think it is a proper step to get help but you have to want to get help tho. By continuing with my therapy sessions, I hope to better myself, live out the rest of my life peacefully,regained what was lost thru this depressing moments, learned from experiences and to be joyful and normal again. It is also important to make sure you have a good communication and connection. You have a choice to continue or change you therapist. Feel it out, I go by vibes. You need to be able to feel comfortable, confident enough so you can open up. My therapist was awesome for our first session. It's a big relief when you know you'll be ok because she/he can be your safe space. Again, this review is based on my first sessions so far. I wish everyone who seek helps get help, be well and stay strong.
Healing at convenience
Professional, compassionately connected so I could become comfortable.
Making therapy accessible is a pretty big issue these days and Rula brings accessibility and the choice to choose who you might feel better suits you. It’s a great platform and the two clinicians I have are knowledgeable, compassionate, and show up for you. Response time when reaching out is always quick and kind. It has been an extremely positive experience.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
This profile hasn't been claimed by the business owner.