I like my therapist
I like my therapist. I feel that I am making some progress already. My problem is being able to afford the payments. I believe I will have to stop therapy for the time being.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
I like my therapist. I feel that I am making some progress already. My problem is being able to afford the payments. I believe I will have to stop therapy for the time being.
Lots of really great therapists who are highly qualified and great options for finding the therapist that fits you.
Dr Martin has turned out to be a perfect fit. She’s patient, compassionate and fair. Rula has made this experience comfortable.
What makes Rula different other therapy platforms is the ease of use to checking in for your appointment to see how Im feeling before i meet my therapist. The availability and the diversity of therapist is a major plus. I am new to therapy and I choose my therapist after reading through a few and its been better than I imagined.
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I am very thankful to have gotten paired up with Luis as my therapist. He has helped me tremendously in overcoming past traumas and changing behaviors I put in place to protect myself. I feel like I lead a much happier, stress free life, with him genuinely with EDMR Therapy and our regular sessions he has broken me out of a emotional prison I was in. I wouldn't hesitate for one moment to refer Luis DiSantiago - hes fabulous!
mostly I love my therapist ... Onuabuchi Okpon is the best! She makes me feel heard and *seen* ... and she just gets me! Thank you so much - it makes all the difference in the world.
Easy to use and very responsive
Made it super easy to find a therapist. I LOVE my therapist so far. Would definitely recommend Rula.
Easy to use site and have had success with the providers on the site.
Clearly Rula pays to write their own reviews. The patient portal access is insane. No direct access? You can’t log in from the website you have to request a one-time use entry that they send to your email. This is crazy. So many tech issues with the portal and appointments. No one uses Zoom anymore. Probably the worst experience I have ever had. Avoid at all costs!!!!!
Been great compatible with my schedule. I have been doing therapy session with Mr.Gomes. I think I’m finally getting somewhere with establishing boundary learning to say no not over explaining myself.
Finding my counselor has been a huge benefit and help to my life right now especially suffering so many losses and traumas
It’s been amazing so far
Reaching out for counseling is simple with Rula like 123. Just input your information & you are matched to a qualified Counselor. If you have insurance insert your information & your copay is calculated for you, no problem, no waiting. Then short surveys document your progress for you & your Counselor. No need to wait for a confidential person to help with your life challenges
Called a number for a therapist listed on my insurance, got a HUGE network - which, already I did not want. They wanted to find me someone on the phone - nope. After a lot of hassle, I finally signed up (the process was also terrible). Then when I realized how many steps and how awful to access stuff EVERY SINGLE TIME, I’m like nah. ANOTHER bunch of very slow steps to chat with someone to remove my account. They have my bank details!! Which I hate, and is unnecessary Welp, takes 30-45 days. To delete my account?? Outrageous
I belong to Kaiser and when I chose not to go into office to see someone that may work on the same campus as myself they gave me Rula as an option. Ruler made it easy to pick someone that you felt like matched you and or your needs based on your preference. I did find my someone. It has been about four months now and this person is amazing. The service that is provided virtually meet everything that I need during the time of day that’s right for me and the person that has been my person is qualified to listen and advise. I’m just grateful for this service. I am a 55-year-old woman and this is my first time in therapy. And I’m so happy that I am able to have therapy on my terms thanks to Rula.
Very comfortable with the person I chose, it allows you to read about the person you want you help with you care. I felt very validated during my session as well as the application itself is very smooth and pleasing to the eye. It's not something that causes more anxiety or anger or frustration, so far I've had a very pleasant experience with both the app and the people it utilizes for the company programming.
She was very kind and had an amazing smile!
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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