Super god oplevelse som altid med tesla…
Super god oplevelse som altid med tesla service som sædvanligt.

Tesla Inc.
Tesla receives overwhelmingly negative feedback, with many reviewers expressing frustration over poor customer service and unreliable service centers. Customers frequently report long wait times and unresponsive staff, particularly in locations like Birmingham and Toulouse, leading to a sense of neglect and dissatisfaction.
While some consumers appreciate the quality and performance of Tesla vehicles, such as the Model Y and Model 3, these positives are overshadowed by the widespread complaints about service issues. Instances of misleading test drive promises and inadequate support during repairs further contribute to the negative sentiment. Although a few reviewers share positive experiences with specific products like the Powerwall, the overall consensus highlights significant dissatisfaction with Tesla's service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.4 | 42 |
| Sep 24 | 1.9 | 33 |
| Oct 24 | 1.6 | 29 |
| Nov 24 | 1.9 | 49 |
| Dec 24 | 1.7 | 36 |
| Jan 25 | 1.9 | 41 |
| Feb 25 | 1.6 | 38 |
| Mar 25 | 1.1 | 46 |
| Apr 25 | 1.3 | 28 |
| May 25 | 2.0 | 30 |
| Jun 25 | 1.5 | 32 |
| Jul 25 | 1.8 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ik rijd nu 2 jaar in een Model Y en ben echt heel tevreden”
“Tesla has the worst customer service on earth”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.4 out of 5 (poor) | 1.3 out of 5 (poor) | −13% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.7 out of 5 (poor) | 3.0 out of 5 (fair) | 0% | 1,000 |
Bottom line: Tesla is #5 of 5 on overall rating in this group. On value, MSP - Motorcycle Spare Parts scores higher (4.9 vs 1.3).
1,000 reviews of Tesla. Filter by what matters to you.
Super god oplevelse som altid med tesla service som sædvanligt.
Har haft 3 små reparationer på min 21 M3, en bagklaps aktuator der blev fikset hjemme af en Ranger og et sæde der klikkede lidt og en hjulsensor der meldte fejl, det blev fikset i Greve uden noget bøvl. Så gode erfaringer med servicen herfra.
Tesla er først og fremmest amerikansk og ejet af Trump-tilhængeren og mangemilliardæren Elon Musk. For lidt kontekst har CEOen af Tesla støttet Trump (som eliminerer inkludering og frihed) bare for penge. Musk har selv stået og lavet hvad der lignede et naz! -hilsen. Selve bilen er også noget billigt p!s som efter Trumps toldsatser har fuldstændig uacceptable priser i forhold til dets billige plastik interiør. Der findes langt bedre elbiler som også er af betroet firmaer.
Quick answers to the questions people ask most.
Tesla currently offers the Model 3 sedan, Model Y SUV, Model S luxury sedan, and Model X SUV. The company also produces the Cybertruck pickup and Semi commercial vehicle.
Charging time varies by method: Superchargers can add 200+ miles in 15 minutes, while home charging with a Wall Connector typically takes 6-12 hours for a full charge. Level 1 charging with a standard outlet takes 24-48 hours.
Tesla provides a 4-year/50,000-mile basic warranty and an 8-year battery and drive unit warranty with varying mileage limits by model. The warranty covers manufacturing defects and certain component failures.
Yes, you can schedule a test drive through Tesla's website or mobile app. Simply select your preferred location, date, and time, and a Tesla representative will confirm your appointment.
Most Tesla Service Centers operate Monday through Saturday from 8:00 AM to 6:00 PM, with some locations offering extended hours. Hours may vary by location, so check your local service center's specific schedule online.
You can contact Tesla through the mobile app, by calling 1-877-79-TESLA (83752), or by visiting a Tesla store or service center. The mobile app offers 24/7 support for many common issues and questions.
Tesla offers a 7-day return policy from delivery date, allowing you to return your vehicle for a full refund minus a $1,000 fee and any usage charges. The vehicle must be in the same condition as delivered with under 1,000 miles added.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I own two Teslas. Overall, the car is well engineered and handles very well. The issue is dealing with the millennials who work at Tesla. Most of them don't know squat about the cars. Getting where the car serviced is an ordeal, particularly with all the rules and regulations that are ridiculous. Too bad there are not privately owned shops that I can take the car to be serviced.
Absolute Katastrophe – nie wieder Tesla! So einen miserablen Kundenservice habe ich noch nie erlebt. Die Mitarbeiter sind zwar freundlich, aber komplett überfordert, schlecht geschult und oft einfach ahnungslos – ihnen kann man fast keinen Vorwurf machen, das Problem liegt eindeutig am System. Das Auto macht zwar Spaß zu fahren, aber qualitativ ist es eine Zumutung. Ständig Mängel, ständig Werkstatt – und dann wird man auch noch hingehalten, weil keine Leihwagen verfügbar sind und Termine einen Tag vorher verschoben werden. Fehler werden nicht erkannt oder behoben. So etwas habe ich bei keinem anderen Hersteller erlebt. Tesla? Nie wieder! und Elon Musk kann man nicht unterstützen. Ich hoffe, es geht weiterhin Berg up mit ihm. Ich unterstütze lieber deutsche Autohersteller, und nicht amerikanische.
Disgraceful Company avoid at all costs! I am at the end of my tether with this company they are ignorant and do not conduct business professionally. I have been overcharged and cannot get my money back as they do not respond to emails. I have lodged numerous complaints no response My health is suffering as a consequence to this appalling treatment, I had to go to hospital due to the stress and anxiety I am suffering. I have had 2 strokes and recently had major surgery to remove a tumour of which they have been informed and they still can’t respond. Sunny in the Financial Financial Services is a culprit I have written multiple emails and he does not respond. Look forward to your Karma Avoid like the plague!!! You will regret dealing with them
It’s worst car that you can pay for, they said it’s gonna drive 500 km but, never could drive more then 200km even if the car was empty with just a driver in normal street
Voto Insufficiente. Ho una model 3 da 4 anni, è un ottima macchina, qualche difetto nei primi mesi ma risolti in garanzia. Quindi perchè voto negativo? Terminati i 4 anni di garanzia ho avuto un guasto alla pompa di calore, da remoto è stata fatta diagnosi e preventivo per la riparazione di 3500 euro. Non puoi fare altro che piegarti a 180 gradi e pagare, perchè nessuno è in grado di ripararla e loro possono sparare qualsiasi cifra! MAI PIU UNA TESLA IN VITA MIA . Fate molta attenzione a questo concetto prima di acquistarla.
Horrible service! Bought a brand new car.. Had no idea how to use everything.. Barely gave me an explanation how to drive or adjust settings. Now I am being charge for self driveless subscription.. Had no idea, never used and will not refund me... Horrible customer service.. Wish I saw these reviews before buying my car..
I used to be a Tesla fan boy (aka idiot/loser) but frankly they're useless. I used to overlooked being on a motorway at 70 mph... then heavy rain and window wipers that didn't work. Dangerous and in reality potentially deadly for you and your family. Then if you have issues, you'll realise why Elon is busy trying to build robots. They'd do a better service... even if they weren't powered on. If you get an electric make sure its not a Tesla. BYD and many other brands out there. I actually went back to a non-electric and I love not wasting my life at Tesla charging stations. You quickly get bored of the silly features the car has. Especially when your window wipers don't function.
posseseur d'un modele y de juillet 2023 37000 kms l'electronique déconne deja et attention garantie 2 ans et 40 000 kms on comprend pourquoi son bloqué tous les 2 jours reboot indispensable maintenant impossible microphone en cours de reinitialisation en boucle tchat déplorable un robot bien sur maintenant la musique ne fonctionne plus et ma fille doit aller en italie ce week ca craint premiere et derniere tesla pour moi !
Je suis propriétaire d’une Tesla, et franchement, l’autopilote est une véritable catastrophe. Le volant n’est même pas capacitif : on est donc obligé de le tourner pour que la voiture détecte qu’on a les mains dessus… sauf que si on le tourne, soit ça désactive l’autopilote, soit ça ne capte même pas le mouvement ! C’est absurde. Tesla prétend utiliser une caméra pour vérifier qu’on tient bien le volant. Problème : la nuit, cette caméra ne fonctionne pas correctement. Résultat, l’autopilote devient inutilisable dans l’obscurité. Pour une voiture censée être à la pointe de la technologie, c’est juste honteux. Ajoutez à cela des mises à jour fréquentes, dont certaines apportent de vraies régressions. La dernière en date a empiré l’expérience de conduite. On a l’impression de servir de cobayes pour un produit qui reste en version bêta permanente. Je suis extrêmement déçu. À ce niveau de prix, même Renault ou Peugeot font mieux côté aides à la conduite. Tesla vend du rêve, mais la réalité est bien en dessous. Fuyez si vous cherchez une vraie voiture autonome.
I’ve had multiple issues with my 2024 model3. The biggest was when the battery died after a year of ownership. They did replace with a refurbished, not new battery, but the customer service is the pits! Now I have an issue with something I ordered in the app which they conveniently charged me 250 over what it said I owed and they won’t take care of it. So basically nice car to drive, but the absolute worst customer service. They don’t give a hoot after you’ve bought the car. I’ll never buy another !
De få problemene som har oppstått har blit fikset kjapt og kostnadsfritt. Veldig fornøyd etter 4 år med Tesla Model 3.
No phone number to speak to anyone so 100% reliance on app. Many service messages go unanswered or take days to get a reply, making it very difficult to organise a service. Eventually having managed to book my car in for a service, Tesla tell me they need the loan car back half way through the service, possibly leaving me with no transport for the bank holiday. Won't now reply to messages to sort this out. Phoned Tesla customer helpline who also could not get through to the Bicester garage and no contact with them so far. A complete disgrace. Car might be OK, but if the servicing and customer support is so awful, it makes it unusable. Never again.
Charged 'Idle Fees' when I over-ran my charger due to disabled 87 year mother on a blue badge. Politely asked for a waiver (twice) - just got ignored. Nobody else was even on the rank that day. What an inhumane, ruthless and thoroughly unpleasant organisation.
Nous avons été très satisfaits lors de nos deux premiers échanges, avec des interlocuteurs professionnels, à l’écoute et vraiment serviables. Malheureusement, notre appel du lundi 28 a totalement changé notre perception. La personne que nous avons eue ce jour-là n’a rien cherché à comprendre et a manqué d’empathie, ce qui a mis fin à toute discussion constructive. Nous en sommes venus à envisager de vendre notre voiture à notre retour de congé. Dommage qu’un si bon début d’expérience ait été gâché de cette façon.
Achat tesla fin mars 2025, commande de câble pour recharge à domicile 10j avant réception du véhicule sous conseils du vendeur. 1 mois après toujours pas de câble mais le véhicule est réceptionné. Résultat ? Supercharge sur supercharge, le SAV répond que UPS n’a pas fait son job mais si on demande une solution il faut patienter car le SAV e commerce est relancé et pas de geste commercial sur nos supercharges ou de solution autre même un remboursement « cela prendrai autant de temps qu’une relance pour savoir où est le câble » Merci tesla
Vraiment mauvaise expérience suite à l’achat d’un model Y. On va la fait essayer en vous disant il n’y a pas d’option tout est inclus. Une fois signé on se retrouve à devoir aller chercher soi-même sa voiture à l’autre bout de la France en étant prévenu deux jours avant. Puis au bout d’un mois, la plupart des options qui semblent pourtant basique ( Spotify , sentinelle etc ..) se désactivent et on vous demande tout simplement de repayer un forfait premium ( à 9€/mois ) pour pouvoir de nouveau écouter Spotify (même quand on paie déjà Spotify premium ) en conduisant et utiliser les autres options. C’est vraiment l’arnaque ils vous prennent pour des c … Franchement à refaire je n’irai pas vraiment pas chez Tesla ( surtout vu l’image actuelle de la marque ..)
1 Stern ist noch zu viel. Ich fahre seit 2,5 Jahren einen u muss sagen er ist eigtl geil aber dennoch der letzte Schrott. Verarbeitung ist billig. Service Unterirrdisch und extrem viel Plastik. Radkappen scheppern , ich fahre ein 2,5 Jahre junges Auto was sich anhört wie n Haufen ...... ! Ich werde keinen mehr kaufen
Yes, Tesla offers financing through Tesla Financing with competitive rates and terms up to 72 months. You can also secure third-party financing or pay cash, and leasing options are available for most models.
Use the Tesla mobile app or your vehicle's navigation system to locate nearby Supercharger stations. The system shows real-time availability, charging speeds, and can route you to stations along your planned trip.
Tesla vehicles require minimal maintenance compared to gas cars - mainly tire rotation, cabin air filter replacement, and brake fluid checks. The mobile app will notify you when service is recommended, typically every 12,500 miles or annually.
Tesla Inc.