Great product and great customer…
Great product and great customer service, very impressed!

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Great product and great customer service, very impressed!
I had an issue with the button on my toothbrush, purchased last November not working. I went through the troubleshooting guidance and it still wouldn’t work do I approached the team at Suri and sent my receipt. Within a few days I had a replacement and a returns envelope for my old handle to be recycled. Very impressed
Replacement heads only
Please add a built-in battery to the UV case. Right now, it’s not travel-friendly—I have to hunt for a damn cable and power adapter every time I want to run the UV cycle. A rechargeable battery would solve the problem and actually make the case convenient on the go.
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This is a fantastic company, with brilliant product and first class customer service! Honestly I can’t rate then highly enough. I had a problem that my Suri toothbrush wouldn’t charge, I sent a email and they asked me to try something at home to see if I could help to understand what the issue was. It wasn’t what they thought so they offered straight away to send me a replacement. So easy and it arrived within a few days!
Top quality toothbrush and great service
Love the look, sustainability and how long the battery stays charged for. I bought the case and I'm really pleased with that too. The magnetic wall mount is really useful for me too. Cons: I've been through several (very expensive) toothbrush heads in a short space of time because they seemed to keep breaking! Could've been a bad batch though I suppose. The toothbrush and replacement heads are expensive compared to some other brands and I found it hard to get used to going from an oscillating-rotary to a sonic; I still sometimes feel it doesn't get my teeth as clean.
Approaching a year of use, My SURI started to malfunction and be intermittent. After trying their suggestions to get it working properly failed to work, there was zero hesitation by SURI to replace the in-warranty toothbrush. Prompt, courteous and efficient customer service. Always a hallmark of a confident brand. Thank you for excellent customer service.
Great service, thanks
I love how your product cleans my teeth and the UV box is great
Excellent products, environmentally friendly and vegan toothpaste - brush heads realistically priced: all recommended.
Hassle free replacement, swift service and simple return service, life made simple.
Loved that international shipping was so fast, reliable, trackable. I chose Suri because of sustainability considerations. Absolutely love the brush! efficient cleaning with less trauma , lightweight and compact hence easy for travel. Love the design, well thought through design- for example the wall mountable magnet anker, charge case. Loved the packaging which is truely recyclable
The ordering and delivery process was seamless. I only scored lower as I was disappointed that within about a day of my order a 25% off promotion went live and maybe there could have been a notifcation to wait if the order wasn't urgent
Ordering process was easy. The product is great. I've only been using this for a couple of weeks, but I love my Suri toothbrush. It's gentle but very effective. My teeth feel so much cleaner than they did with my name brand electric toothbrush. It's so much lighter and compact, will be great for travel and I love that it holds a charge for such a long time. Keep up the good work.
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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