Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
They advertise a custom fit. The fit was not even close for the front seats. It looked ok, but not fitted. The rear seat was so far away from fitted. It was just a generic rear seat cover. Contact customer support, and they will not stand by their replacement or return policy.
customer service was great! one mat had a rip and they replaced it fast.
Product looks good but order was incomplete. No disks included for install. Zero communication with the company. I have sent numerous emails with no reply. I would stay away until they solve customer service issues.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
my friend saw my new mats and immediately ordered a set for himself.
Worth every penny! The purple and black covers have completely refreshed my interior. Support team was incredibly helpful when I was unsure about compatibility with my seat configuration.
nothing fit ,floor mats or seat covers will not answer email for refunds ,crooked asses....
Your,seat covers have made my 2001 Ford Mustang convertable look new again. Thank's The install was so easy, I think my wife could have done it. From ordering to delivery was a fast turn around, the clips that went under the seat made it nice and thight.
Brown mats are great for spills. clean easy and customer service was friendly.
Amazing value for money. The beige and green covers have completely refreshed my tired interior. Had a small issue with one of the straps but James from support sorted it immediately.
Great product and even better service! When my navy covers arrived with a small tear, Sarah from support arranged next-day delivery for replacements. They've protected my seats from my three kids' messes for two months now.
Total ripoff,front mats don't fit right and the back mat isn't even for my car,Paid nearly $200 for custom fit mats, have sold the car now and they want to send me the correct mat for the back which I no longer need,won't refund any money,STAY CLEAR OF ULTRA CAR MATS.
These seat covers have exceeded expectations. The gray color is exactly as pictured online and the material feels very durable. Customer service was excellent when I needed advice on airbag compatibility.
Love these mats! They don’t curl at the edges like my old ones, and they’re way easier to clean.
Customer service was outstanding! I accidentally ordered the wrong color, and they helped me swap them out with zero hassle.
Love these covers! The wine red color is exactly as pictured online and really transforms the look of my interior. When one cover had a minor flaw, customer service sent a replacement immediately with no questions asked.
Order front and rear seat covers. Supposedly custom fit. Front seat bottoms and seatbacks fit well. Front headrest covers were clumsy fitting. Rear seats did not fit at all. No one could have even tried these and thought they fit my car. No response yet from company.
These covers are exactly what I needed for my work vehicle. The blue material resists stains and is easy to clean at the end of each day. Customer service was exceptional when I needed to add headrest covers.
Easy to order and the blue mats look cool. smelled a bit at first but it’s gone now.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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