Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Absolutely rubbish Ordered a set for an Audi TT, sent pics and the said they couldn't manufacture the rear seat covers BUT no refund for that. Covers arrive for front seats and wouldn't fit They asked for photos of the seats which I had originally supplied so their technical team could make. ``i have wasted the best part of £300, avoid them at all costs
I am absolutely delighted with the product. The company kept me informed on delivery status. Responded quickly to my inquiry. The order came in 10 business days as I was told. The product is well made and the choice of colors allows you to fully complement your vehicle. A beautiful way to protect and complement your vehicle. I couldn't be more happy.Thank you Ultra Car Mats.!!!!!
The product is cheap and not what they say they are are made of, and then the company says I should have bought the warranty with the car mats.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
Best car accessory purchase I've made. The gray material is comfortable for long drives and cleans easily after outdoor adventures. When I had questions about washing, customer service responded within hours.
Very poor quality, badly fitting. Made in China (which isn't obvious from their website). Took nearly 3 weeks to arrive. Really bad quality and just didn't fit! I gave them all requested details and even photos of seats (by request). I did get a refund, but only after I hassled them a few times via email. Avoid. A very poor product and service.
Very happy with my purchase! The navy and black combination looks fantastic in my vehicle. Support team responded quickly when I had questions about cleaning methods.
Customer service was top notch. Replies were prompt and my concerns were handled perfectly. My seat covers look great and they look like they are built to last! I would definitely buy from this company again.
Great seat covers. Looks really nice. Very easy to install once you watch the video. Really comfortable and do not move or slide around. I would buy again. Well worth the money. I put them on my 2020 Jeep Gladiator.
I saw Ultra advertising on Facebook and I decided to order a set of front seat car covers. The order process was simple and I received my new seat covers within a couple of weeks. The quality and fit were great, they were super easy to install and unlike others they stay put and did i say look great. I highly recommend this product.
Absolute bullshit seat covers. You take a compatibility quiz for your specific car seats, receive a confirmation that covers fit seats, order $200+, then get some inferior cover that looks like a special order from Temu. Customer service is an absolute joke! You're better off getting "off the shelf covers" from Walmart! These covers are going straight to the dumpster!
really impressed with both product and service! the green accent looks fantastic against the black base. when i wasn't sure about fitting, support sent detailed videos specific to my vehicle.
Product shipped on time. It was just as advertised. I am happy with results after installing.
I received my order and it didn’t fit my car ….trying to return it to them is a living nightmare….do not buy from this company
couldn't be happier with my purchase! the orange accent really brightens up my daily commute. when i had installation questions, support sent helpful videos specific to my vehicle.
These mats are a great quality! I placed my order for front, rear, and trunk mats and the price was amazing. The mats came and unfortunately they did not fit but when i contacted them to let them know they apologized and offered to make new ones and send them out at no charge! When the second set came the fronts fit correctly but the rear and the trunk was still off a bit. They offered to remake the rear and trunk again and send them out at no charge. I received the rear and trunk mats and they fit correctly now! It took awhile but being patient and this company committed to 100% satisfaction they admitted their mistakes and they made it right. I would recommend these mats they are great!
I wasn’t sure what to expect when I placed my order, but I’m really glad I gave these a shot. The mats arrived sooner than I expected, and the packaging was great. Once I installed them, I was impressed with how well they fit and how premium they looked. The material is soft but also feels incredibly durable. Highly recommend!
I can't get any customer service response! Mats are dangerous. They don't fit right and bunch up around the accelerator. I am trying to return but cannot get any response. No phone number. Very shady. Beware.
Arrived damaged..and after a few conversations nothing....dont fit either...absolutely avoid..am £150 down no chance of a replacement or refund..
I live in a snowy area, and these mats have been perfect for handling slush and mud.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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