Didn't even add the achor points
Waited so long to get the product and they could even remember to include the achor points. Absolutley useless now I have to wait for them to post them!!!

Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Waited so long to get the product and they could even remember to include the achor points. Absolutley useless now I have to wait for them to post them!!!
I recently had questions about my Ultra seat covers, I found customer service to be very helpful in resolving my problem.
Can’t praise these people enough. Having ordered a full set of mats for my car I was amazed at the amount of information I received to keep me updated on the progress of my order. It was a couple of weeks before delivery but faster than expected as mats are custom made to each order. Unfortunately when mats arrived one was not up to expectation so a quick e mail a couple of pictures and bang new order made at no cost to me this duly arrived and now fitted perfect. Always measure a company by its response to human error and theirs was fantastic, will always recommend them they care about their customers. And a great product as well.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
Perfect solution for anyone with pets! The navy material doesn't show my dog's hair and mud wipes right off. Customer service was brilliant when I needed installation guidance.
I purchased Ultra car mats seat covers. Firstly they come heavily wrinkled out of the bag -not smooth and amazing as in the video on the web page.May be with use and heat they will go smooth. A big dissapointment for me was that the sides of the front seats are not the same heavy main fabric as in their video-they are stretch fabric.This was important because I wanted heavy fabric wear protection from side scuffing getting into the car. The full heavy fabric construction as on their video was what i thought i was buying. So its not what I thought I was buying or wanted to buy. The ad is misleading
I had low expectations and was pleasantly surprised. These are way better than anything you can get at a big-box store.
these seat covers have exceeded expectations. the orange covers fit perfectly and feel very premium. when i wasn't sure about sizing, support sent helpful measurement guides.
Worth every penny! The beige covers fit perfectly and look much more expensive than they were. When I had washing questions, support responded same day.
these seat covers have exceeded all expectations. the wine red material feels much more premium than the price suggests. support team was incredibly helpful when i needed additional parts.
Worth every penny! The red material feels durable yet comfortable for long drives. Support responded within minutes when I had cleaning questions.
I wish I’d bought these sooner. My old mats were awful by comparison. These are next-level in both look and feel.
These car seats are absolutely beautiful 🤩 the customer service is on point . I had trouble installing them because I’m not good at these things so I emailed to ask , they answered every question as I sent them and helped My Truck look amazing! I love them and will use the company for anything I need in my truck that they make!!
Very satisfied with my purchase! The navy material doesn't show my dog's hair and mud wipes right off. Quick delivery and excellent communication throughout.
absolutely love these covers! the coffee color is exactly as shown online and installation was easier than expected. quick delivery and great communication throughout.
I received my seat covers shortly after placing the order. The fit is good, also the quality of the materials used. There was a tiny defect in one vack piece where the stitching had just missed the seam . I contacted Ultra Car Mats abd have just received an email saying that a replacement will be sent. Excellent service, thank you.Iain.
the seat covers fit perfict for my toyoto,will order some for my other cars. they were easy to install. very good help from Ultra car mats.
Very happy with my purchase! The coffee colored covers have protected my seats from countless coffee spills during daily commutes. Customer service was excellent when I needed advice on fitting.
I ordered a set of seat covers for my 2018 Audi Q7 Technik. Unfortunately, it didn't fit. Too bad because they are beautiful. After sending photos to customer service, I received a full refund. I was supported throughout the process. The staff took the time to answer me and guide me. At first, when I ordered, I admit I was worried. We often get scammed, but not with them. Thanks again to Francine and his team who took care of me.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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