Amanda Wright
1 review
Customer service is non existence
Customer service is non existence. They failed to collect the car on the morning of the appointment despite me confirming by phone 2 weeks before. When they did collect they didn't bring a low loader they drove it ( it had been in a rear end accident). They didn't keep me informed of what was happening. When I phoned for update of expected completion date they said they would call me on Tuesday they failed to call when I called them they didn't even apologise. They said the bumper would be replaced it was repaired. However the quality of the repair and paint spray was good. They need to look at their customer service and telephone staff attitude. The driver who delivered the car was good. Ipswich Fmg
