Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.4	1,040	100%	+0.1	● Low

4.4 / 5 overall

1,040 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.3▲ 0.1
12-month avg: 4.3
All-time: 4.4
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Quality	Trend	Reviews
FMG Repair ServicesThis company	4.4 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.4 out of 5 (good)	3.6 out of 5 (good)	−4%	1,040
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.2 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.3 out of 5 (good)	—	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	1.2 out of 5 (poor)	1.4 out of 5 (poor)	—	1,000

Bottom line: FMG Repair Services is #3 of 5 on overall rating in this group. On quality, ThePackengers scores higher (4.3 vs 3.6).

HARRY

1 review

Jul 30, 2024

AVOID AT ALL COSTS

This is very unusual to be having to leave a review as a garage. We had taken some repair work on for customer who had come through via FMG. Initially it was a great start, all paperwork approved then repair work was authorised via the engineers at FMG. All done and dusted client was happy we returned their vehicle back as good as new. The nightmare started when payment time come along. FMG had authorised the full work prior to repair work starting and ordering parts, once everything had been done and agreed they started telling us our invoice has not been cleared due to a quick audit, we said that's fine, hoping this should be sorted pretty quick. Our team Called a few times to chase up what is going on and we was told exactly, ''STOP RINGING US, WE WILL GET SOMEONE TO CALL YOU BACK''. We waiting patiently no call back in a week, we then contacted again as we have completed work out of our pocket once FMG agreed and now they refusing to pay the agreed amount. We was then welcomed again by a member of staff in invoice admin team named Rosie, who was rude to the bone, said stop calling me I've not putting a manager on the phone, now I'm hanging up. We was shocked at the manner we was spoken too. Refused to put a manager on the phone refused to get someone to call us back. It was a total nightmare. The tasty bits which I have evidence to provide, they committed fraud by making an engineers report saying they had physically been out and inspected the vehicle right down to the tread on the tyres, which was amazing they had the complete wrong side in the inspection report. Now at no point has anyone been out to inspect the vehicle had they done so they may have had the right side of damage in their report. We was offered by them half the amount on the invoice, which was absurd, knowing full well that we had already carried out the work at our own expense. After many attempts of contact and getting in direct contact with the insurer who instructed them for repairs they have issued funds 2 months later with no further contact to us directly through the insurer as we advised legal action will be taken, We logged complaints with no response to date, i would advise nobody to use them, they do act on behalf of Tesco bank insurance but they are helpful, just a disappointment in the people who deal with their outer workload are unpleasant and have no respect whatsoever. Legal proceedings are still going ahead as this has been consistent chasing via phone calls, emails hours on end just simply asking to be paid the money what was already agreed. I urge everyone to stay away, there are so many professional base company's out there ensuring your experience is the best.

Report

Month	Average	Reviews
Sep 24	4.6	22
Oct 24	4.3	29
Nov 24	4.7	37
Dec 24	4.2	21
Jan 25	4.3	25
Feb 25	4.2	19
Mar 25	3.8	33
Apr 25	4.3	23
May 25	4.5	24
Jun 25	4.3	20
Jul 25	4.0	32
Aug 25	4.7	18

FMG Repair Services reviews & trust report

FMG Repair Services has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 408 positive reviews

Top complaintsof 87 negative reviews

How it compares

Reviews

Customer reviews (1,040)

Great repair by FMG Manchester

Great service from the Falkirk branch

Very good service In Havant .

Alternatives to FMG Repair Services

BJS Home Delivery

DB Schenker Sverige

ThePackengers

Tesla

Gruppo Autotorino

Argus Car Hire

The CrowdTrust Experience⭐

FMG Hull was great

Second time I have used them in under a…

Brilliant service, Hull

Poor customer service

Pleased with the service FMG Harrogate

Top marks FMG Bradford

Great experience

Excellent communication throughout my…

Terrible service

Rude customer service

From start to finish service was great

FMG Trafford Park

From start to finish the service was a…

AVOID AT ALL COSTS

Thieves,deceiving, liars

Daily and weekly updates on my vehicle…

Would have been 5 stars

About FMG Repair Services

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