Ozzi Home is an online platform dedicated to providing consumers with reliable reviews and insights on home-related products and services. The company operates within the home improvement sector, helping homeowners make informed decisions by aggregating customer feedback and ratings. By serving as a trusted review platform, Ozzi Home enables users to navigate the vast array of options available in the market, from furniture and appliances to home renovation services. Targeting homeowners and renters alike, Ozzi Home aims to enhance the shopping experience by simplifying the research process. Customers can explore a wide range of products and services, read authentic reviews from other consumers, and share their own experiences. The platform's user-friendly interface ensures that users can easily find the information they need to make confident purchasing choices in the home improvement category.
Ozzi Home receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers praise the quality of products and commend the responsive customer service, many others report serious issues with orders and refunds.
Complaints frequently highlight problems such as being charged for items not ordered, difficulties in returning products, and delays in receiving refunds. Customers mention that the advertised 90-day return policy is not honored, leading to frustration. Despite a few positive experiences regarding product quality and efficient delivery, the overwhelming sentiment reflects a lack of trust in the company's practices. Overall, the sentiment leans negative, with many urging potential buyers to proceed with caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 368 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.9 | 20 |
| Sep 24 | 2.0 | 11 |
| Oct 24 | 1.8 | 13 |
| Nov 24 | 1.9 | 29 |
| Dec 24 | 2.6 | 11 |
| Jan 25 | 1.9 | 27 |
| Feb 25 | 1.8 | 15 |
| Mar 25 | 2.3 | 6 |
| Apr 25 | 3.1 | 20 |
| May 25 | 2.3 | 25 |
| Jun 25 | 2.8 | 26 |
| Jul 25 | 3.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 368 most recent reviews.
“"Excellent product, competitively priced and responsive service"”
“I have emailed them demanding a refund immediately and to cancel my order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 67 out of 100 | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | 2.1 out of 5 (poor) | +34% | 368 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ozzi Home is #5 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 1.7).
368 reviews of Ozzi Home. Filter by what matters to you.
Chair is so solid quite heavy but expected as compact and solid. Not as comfortable as i thought but good for short times. Delivered in 11 days to uk ..very fast. Would I buy it again..yes for my needs as I live fulltime in van and need space. Otherwise I would choose other chair.. Maybe me as I'm 16/half stone so bit tight..
J'en ai acheté un autre au bout d'un an parce qu'il est très fiable. Je l'utilise dans mon camping-car et il aide à empêcher le froid et l'humidité de pénétrer. Il fonctionne très bien pour l'hiver !
I ordered a New type Hearing Aid and the ones I received were not the ones I ordered. The Hearing Aids are unused and in the Original Package and I am trying to return them and recover my costs using their Return Policy Wish me luck
Quick answers to the questions people ask most.
Ozzi Home offers home improvement and maintenance services. Please contact us directly for specific details about our current service offerings and availability in your area.
Our business hours may vary by location and service type. Please call our main office or check our website for current operating hours and scheduling availability.
You can reach us through our website contact form, by phone, or by email. Our contact information is available on our official website and business listings.
Many home service companies offer estimates or consultations. Please contact us directly to discuss your project needs and learn about our estimate process.
Our service area may be limited to specific regions or cities. Contact our office to confirm whether we provide services in your location.
Professional home service providers typically carry appropriate licensing and insurance. Please ask us directly about our credentials and insurance coverage for your peace of mind.
Scheduling requirements can vary based on the type of service and our current workload. We recommend contacting us as early as possible to discuss your timeline and availability.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 32% of recent reviews are 4–5★ and 65% are 1–2★.
We have two of these, and they work incredibly well. It’s amazing to clean out all the bugs in the morning and enjoy peaceful evenings outside. Plus, the customer support team was super helpful and responsive when I had a question. Highly recommend! ????
Ordered upgraded hearing aids. The ones I rcvd are definitely not what I ordered. Chloe Sevilleno emailed me giving me the features my hearing aids should have. They have mone of them. So far all I am getting is a run around and I am out $400.UPDATE after JD got involved not only was I issued a full refund, but I was informed that do the hight cost of having to return the item I would not have to. Thank you JD for the excellent customer service. I will consider buying from this company again.
On April 19 2025 I attempted to purchase one opti fuel saver and was charged for additional items please contact me to rectify this issue
You sign up for their hearing aid product advertised on Daily Express On Line at around £85 and you then have to sit through an excrutiating video of a female telling you that the product you've just signed up and paid for is not that great and that you need to spend another £159.00 to get the good product. I've reported then to my CC company as borderline fraudsters and cancelled by credit card to stop them trying to take any more money. Anyone who has signed up with these people is strongly advised to cancel your CC immediately. The response below is pure BS, I have not received any request from Trust Pilot to send an order number but here it is anyway... Order #17937 I am not holding my breath! 19/4 Received yesterday.... "After discussing your situation with our new owner, Linda, I'm pleased to share that I've received a direct approval to issue a FULL refund for your order without necessitating a return, contrary to our standard procedure under our money-back guarantee. We understand that covering return costs may be inconvenient for you, and as a valued customer, we prioritize your satisfaction and aim to alleviate any additional burdens. The team is now processing your full refund of £86.95. You will automatically receive a separate email once the refund has been processed and released from our end." 23/4 I eventually received the refund of £86.95 into my account yesterday along with a brass neck, brazen request to revise this Trust Pilot review to a 4 or 5 star rating now that "the issue with your order has been resolved" in exchange for a $50 store credit. The issue has emphatically not been resolved because they are still trying to con people with the same scam advert still running in British newspapers as of yesterday. IMHO these Ozzi Home people are utterly shameless.
This is a SCAM! My mother bought hearing aids from you, but was not told that there was a recurring subscription fee. Even on the bill it just said £1 for a VIP club and NO MENTION that this would become £29.99 if not stopped. I have looked back through the emails and no warning was given of this. Beware of this company!
Je découvre un débit carte visa de 98,95 € en date du 3/04/25 Je ne sais pas du tout à quoi il pourrait correspondre, je crains une arnaque n'ayant pas fait de commande chez eux.
I placed an order but immediately cancelled it as they tried to get me to spend more than I was. I think they cal it “upselling” However I just been notified that they have cancelled everything and gave me a refund
Ozzihome appears in a complex network of businesses under the umbrella of WNW Group LLC, which also owns 'Premium Health' and 'Perf(ormance)Brands SP'. An order from Premium Health led to an unwanted 'VIP Club' membership at £29.99 per month, but the company has acted very quickly and sympathetically to respond and to refund my payments in full. Their communication is quick, personal and helpful, so good marks for that! Premium Health is clearly keen to establish a positive reputation for customer care.
I bought one item and got involuntarily enrolled in a payable VIP membership. Since I brought attention to my mistaken enrollment by this company, they apologized promptly and profusely. They refunded my enrollment fee, commenting they are in the midst of improving their communication and practices. I feel confident I can buy another of their unique and useful products again without this error recurring.
The timing for the delivery was very quick if you take the distance traveled into account, it’s too early for to judge the product but I CAN see an improvement already, especially with the bed time patches, I will certainly give an update after a few weeks when I envisage a much more improvement to my nails. Thank you Kevin Spinks
I just got my product and am going to try it tonight. However ,another reviewer said he was automatically enrolled in their VIP club and they were taking money out of his account without his knowledge. I DO NOT WANT THIS EITHER! DO NOT ENROLL ME AND DO NOT TRY TO TAKE ANY MONEY OUT OF MY ACCOUNT,! Ronnie May and Julie Wian
Thanks to jd for sorting out my issue promptly and arranging a refund back to my bank account also offered a 50$ voucher to say thank you. I would buy again but please read the website carefully before placing your order. The transaction info is - 2A8021387Y0900409. regards mr Barnett
My mother has been charged for Fungus treatment as an Automatic Payment and has been charged via PayPal. She states she has never received for fungus treatment gel yet is still being charged. On further inspection the website no longer exists.
My partner brought the product and was not happy with it contacted customer service who provided a return address I sent it tracked delivery service to find out from France that the building is empty it’s a complete scam if you want to return it
Total scam and rip off. My father foolishly bought 4, he was shipped 8. I've not found one yet that works, and even if I do, I will not use it as it does not properly fit into the outlet and hang on the wall. Do not waste your time or your money. *** There is no way in hell I want my father exposed to these con artist again! ***
Do not use this company nothing but a con I purchased a plug in heater from them at the cost of £49:95 after waiting over two weeks for it to arrive it was faulty so I had to return the heater to them which in turn cost me another £13:35 to send it back recorded delivery almost a month later of them receiving my heater back still no money returned to me even though they stated in an e mail they refunded my card account on the 13th of February total rip off and they are totally incompetent and after hearing from Ozzie heat from them reading this review they requested some more information from me with a statement saying they would get to the bottom of this as a matter of urgency that was 5 days ago and guess what have not heard a thing grrrrrr Ozzie heat are now claiming I did not reply via the trust pilot link to give them the information they required BUT I DID as soon as they requested it I will now give you my order number again but on here this time it’s #1076 wonder what excuse they will come up with now
We accept various payment methods for customer convenience. Please inquire about accepted payment options when you contact us about your project.
Many professional service providers offer warranties or guarantees on their work. Please ask us about any warranties or service guarantees that may apply to your specific project.
Emergency service availability depends on the nature of the issue and our current capacity. Contact us immediately if you have an urgent home repair need to discuss available options.
Customer references and reviews can help you make informed decisions about our services. Please ask us about references or check online review platforms for customer feedback.
Preparation requirements vary depending on the type of service being performed. We will provide specific preparation instructions when we schedule your appointment to ensure everything goes smoothly.
Ozzi Home is an online platform dedicated to providing consumers with reliable reviews and insights on home-related products and services. The company operates within the home improvement sector, helping homeowners make informed decisions by aggregating customer feedback and ratings. By serving as a trusted review platform, Ozzi Home enables users to navigate the vast array of options available in the market, from furniture and appliances to home renovation services. Targeting homeowners and renters alike, Ozzi Home aims to enhance the shopping experience by simplifying the research process. Customers can explore a wide range of products and services, read authentic reviews from other consumers, and share their own experiences. The platform's user-friendly interface ensures that users can easily find the information they need to make confident purchasing choices in the home improvement category.
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