Very clear and specific easy to…
Very clear and specific easy to understand and respectful someone who has large knowledge and kindness

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
Very clear and specific easy to understand and respectful someone who has large knowledge and kindness
Rula is amazing. I found a great provider at a reasonable price.
The therapist made me feel quite comfortable. They were able to work with my schedule and I felt that the genuinely cared.
Rula makes it easy to communicate with our therapist, reminds me of appointments, and keeps us all on the same page.
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My therapist. Monique Hicks Her compassion, her gift of discernment and professionalism all keep me coming back I would recommend Rula for anyone wanting to heal from wounds from the past. I’ve held on to some deep seeded memories that have held me down and she has helped me and is helping me through this journey of self discovery and healing I deserve this and so do you
The attention and communication skills were respectful.
By far the best therapist and psychiatrist that anyone could ask for for myself as well as for my daughter.
My therapist is awesome!! I am able to open up with her. I feel comfortable opening up with her.
I love that I can meet and talk in the comfort of my own home Still feels personal and one on one, plus there is no reason to have to cancel or commute, because you just need that one hour to focus on yourself
Sarah is not afraid to ask those tough questions in order for healing to take place.
Excellent service, easy set up and very flexible hours. Love the options of the therapist and you can choose what works for you.
I really love how the rula portal is user friendly. Not only that if you ever need to call, the customer service reps are always so helpful
RULA has given me the opportunity to continue therapy while my usual providers are on strike. Their website makes it so convenient to learn more about your options & choose who you want. It’s so easy to cancel appointments if need as well! RULA makes getting help stress free when you already have so much going on.
Easy to find a provider and quickly got to see a mental health professional. Trying to set up appointments with in person practices usually takes months.
i was never emailed or contacted in anyway to inform me that my insurance did not cover my sessions with my therapist!!!!! i only knew that i owed money when after 3 weeks of not seeing my therapist, they tried to charge my account 750$ !!!
The therapist I chose is so experienced and personable, very easy to talk to.
I have a lot of personal issues, and she is very good about listening, reflecting, and at the same time giving eye contact and acknowledging
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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