Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Seat covers arrived sooner than expected, quality looks as good as it dos in video. Installation isnt quite as easy as video but that was to be expected and is not a hard job at all. Would defintley buy again
The seat covers came. I like the material and stitching. The fit for my f350 was pretty close. They don't lay exactly against the seat. This hole set could definitely use more mounting straps. There are only 6 straps on the whole set. Side does not cover seat and looks awful.
Gorgeous mats! Simple transaction and good communication
The mats have come and are shockingly poor quality. They sell on amazon for a lot less. I paid also for four car seats that haven't even arrived . No returns label in the poor packaging and customer support won't answer my emails .. never complained about anything ever but I wanted to warn others.. don't bother
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
I have been trying to get a refund and a return label for 2 weeks now. I spent almost $300 and reached out with 5 days after trying the seats on my vechile. They look nice but fit loose and the back seat is NOT secure if you have dogs jumping in and out. They have responded several times, said the return is being processed (6 days and counting) but I am still waiting. Beware.
What arrived was not what was shown in the adds. The style and colours were wrong. Extremely expensive for the thin half covers that arrived. Would never recommend.
Wife purchased Ultra Car Mat Seat Covers for my Subaru Impreza. When we received them we discovered the zippers did not accomodate the headrest. I requested a refund and Ultra Car Mats has does nothing but avoid my request to return the seat covers. I filed my request well within the 14 days yet this supplier is refusing to refund my money even though I have complied with the terms and conditions of a refund. If you try and find a business address, they have intentionally hidden their identity and can't be found. Marginal products and kiss you money good bye if you purchase their products. BEWARE OF THIS SCAM.
I emailed customer service and they responded every time! I was concerned about not getting updated info, honestly I was in a hurry. It took a bit longer then I expected over 15 days But once the package arrived WOW! Super excited fantastic product Awesome quality well worth the wait! I’m going to order back seat now!! Great customer service
Ultimate Transport was wonderful to deal with right from the start. Super knowledgeable and friendly staff made it easy to understand the process. The driver was on time and extremely thorough as well as professional! Excellent experience! Thank you!
Waste of money rubbish quality and they sent me to fit left hand drive car even though I stated before my order that my car was right hand drive. The whole sales and after care team are clowns and don't have a clue what they are doing. Stay clear cheap imported rubbish AGAIN
The covers they show are slide overs and well fitted, what turned up was a collection of bits that don't cover or fit. I will be demanding a refund. Update: Had a refund and thrown the covers away.
Stay away. They said I got my order all wrong. They took €165 from me and then said I didn’t order the boot mat. I paid an additional €105:33. I cancelled the lot. They reimbursed me the €165 but won’t reimburse the €105. I got in touch with PayPal and PayPal said they received all monies. After numerous emails and PayPal contacted them , I’m still waiting on my €105:33 Stay well clear of these people
Absolute waste of £90 don’t fit came in a black bin bag taped up no instructions no labels and don’t fit ! Emailed them they want photos etc etc etc I have just chucked them in the bin . Not sure which country they come from but please don’t waste your money I would post a photo but no facility to do so
Absolutely terrible save your money. Brought these for my car took 3 weeks too arrive. When they did they didnt even fit my car. Quality is poor too say the least, the customer service was vitually non existant set up a return via payment method and now having too fight roo get my money back as they wanted mats returned knowing full well china do not accept returns.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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