Cheap Quality car mats i had to…
Cheap Quality car mats i had to purchased from different source, totally waste of money

Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Cheap Quality car mats i had to purchased from different source, totally waste of money
Absolute waste of money for their seat covers... do not fit properly, and are not made to the same specs as their pics and videos... GARBAGE 💩💩💩 Absolutely Ragging 😡🤬
They don’t fit ! Seat covers didn’t have and hardware to install them either. I won’t be ordering this Chinese junk online anymore
I didn't get all the Matt's delivered but what is more annoying is that there is no way to call and talk to someone.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
Excellent very very good product good quality ❤️❤️👍👍👌👌
Mats were great and fit perfectly in my car!!! But what really stands out is their support. They responded in a timely matter when I told them I didn't receive one of my mats. Would highly recommend!!!
The mats appear to be higher quality although they are not yet installed. I ordered blue with white stitching. A very appealing and striking color combination! What I received was blue on blue. It's not an attractive or eye catching combination.. bluer than blue, sadder than sad! Please give your customer what they ask for, not what you want to give them.
Great product and customer service, also very good value for money
Speedy manufacture great fit looks amazing will be coming back for a boot liner .
Very light, very cheaply made, very expensive, poor packaging. Suppled fittings don’t hold mats in place. No instructions. Worst purchase I’ve made in 20 years. Can’t return as have tried to fit mats and used while driving. It’s dangerous to drive as feet slide around. My big error was not checking Trustpilot. Ultra car mats say they are 4.9 on reviews. Trust pilot says less!
Confirmed, processed, delivered as promised, very good quality, very happy with order. Will advise any friends who are interested to do likewise. Thanks again.
Not even worth 1 start absolute rip off this company needs removing from the net still awaiting refund after I was missing rear seat mats and the front mat I was sent didn't fit in the slightest needs to be highlighted that they have false customer feedback on their site with no option to leave any in the end after 2 months I finally recieved a refund.
Ordered mats for front rear and boot of my car, i recieved one matfor the front and the boot mat. Quality of what i recieved was terrible, i wouldnt even put them in my car, ive asked for a refund but i wont see a penny of that. Be warned Do Not waste your money on anything from ultra car mats, absolute scam.
Ordered mats for a 2021 Range Rover Velar.Very poor communication relating to the fitting of the drivers side mat. Plastic tabs for securing to the centre console missing but fitted to the passenger side.Velcro tabs supplied but not appropriate for this type of fixing Notified Ultra Car Mats but no response After numerous emails company did rectify drivers side mat and supplied a replacement Quality of overall product is good but communication could be a lot better
I'd give them less than one star if I could... 2 months have elapsed and despite them sending tracking details the consignment remains (apparently) in China. The business appears to be nothing other than a complete scam. Update 17th March. After 4 months with no delivery I'm just updating this to confirm the business is nothing other than a complete scam; I note the ad is still doing the rounds on social media. I've opened a claim via my card provider in an attempt to recover the loss.
Wrong size rear mats came , initially answered me but now nothing. Please avoid!
Bought the car matts but front one don't match with the car at all, asked for replacement or refund, after 6 days still no reply, now I have 120£ loss and a set of car matts that are useless. Avoid!
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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