Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
£250 for front and back car covers 'meant to be a perfect fit'for your paticular car. They defo dont fit perfect the seatbelt clips are coverd in the back and the leather isn't all the way round the seats like they look like in pictures - Its netting Poor show definitely not 250 pounds worth. Took 4 weeks to come not 10 days. I wouldn't even give them 1 statlr if I had the option.
How skeptical i was buying these Car seat covers from ultracarmats.com. My goodness, I am delighted I went ahead n got these despite sone bad reviews from truspilot. I ordered these in October 2024 and I waited to be satisfied before putting up a review. Communication with the seller was assuring and propmt. Answered every question and reaassured every doubts. It's been 4 months and still beautiful. Easy wiped clean with just water n cloth. I am soo pleased to say the least. I am satisfied. I will be placing the floor mats next. Thank you Ultracarmats.com.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
The customer service was fantastic. I ordered a set of seat covers for my vehicle. Unfortunately, my car seats were not compatible. I was pleasantly surprised at how quickly Ultra Car Mats attended to my situation. They processed a full refund in record time and communicated well with me throughout the entire time. I also found the seat covers to be of high quality. I would happily do business with Ultra Car Mats again, and I recommend them to anyone looking for seat covers for your car.
After reading all the awful reviews I very nearly cancelled order. However I stuck with it. I ordered my vw caddy seat covers end of Jan 25. They have arrived today 19 Feb 25. Honestly they are lovely, great fit, and the quality of material used is perfect.
Great company. Easy to deal with and very responsive. I found their return policy and their customer service to be excellent.
Bought these for my work van. The gray color hides dirt well, and they're holding up great.
Using these in my camping vehicle. They handle outdoor activities well.
Total Scam Do not buy from these. December purchase , item turned up after several weeks , seat covers do not fit . Sent them emails and totally got dicked around Paypal intervened , item sent back as they said they would give a full refund , but guess what the item has been delivered to China and is held by Customs as the address they gave is incorrect, been there 2 weeks. No answers dont want to refund So its cost me $400 dollars AU The company says its in the UK Newcastle , but try and get hold of them is impossible , working from a backroom i bet - product made in CHINA and say its Australian made.STAY AWAY
These seat covers are the worst seat covers that I have ever seen and put together. They do not even go properly on the on the seat. The material is ridiculous and it feels very uncomfortable. This is a scam and I would like a full refund. what a waste of money. do not buy this product
Junk 5 months old already ripped and torn. For my 2024 rav4 limited.
I purchased a full set of covers for my 2020 Honda Jazz. The front set fit perfectly and look fantastic. There was a minor fitment issue with the rear seat covers which Ultra Car Mats dealt with immediately to my complete satisfaction. I would highly recommend these seat covers to anyone looking for great fit, quality and customer service.
The ordering process was easy and rather quick. The mats didn’t come with instructions or hardware so I emailed customer support and they were responding with instructions a day. The mats I ordered were for a 2017 Titan XD I put one on and it fit pretty good. I recently went to a 2025 Ram Bighorn Horn and tried them on that truck they fit perfectly even better than the other truck. I’m very pleased with the quality and over all experience with Ultra car mats. Thank you guys!
Do not buy anything from Ultra Car Mats. Unless you can first find their phone number. Find their confirmed address. And have lots of money to throw away. They sell only Chinese tat, the mats i purchased were for a Volvo V70. I the mats I received had a better chance of fitting a Lincoln Continenta; they were that Big. Untra car mats do not accept returns. they wont give you their address. THE ONLY WAY TO GET A REFUND IS TO GET A CHARGE BACK VIA YOUR CREDIT CARD COMPANY.
Total scam. Your order has been dispatched email shows a delivery date of 2022-04-15, Only problem, I ordered in 2025. I contacted my bank to dispute the transaction. Then I got an email showing my ordered shipped from NY with a Fedex tracking number. I checked progress every day. After 2 days, the tracking shows shipment canceled. I email them and the tracking is reinstated. Final straw, tracking shows delivered left at front door. Only problem the delivery was a post office box. Now they claim it was delivered so its my problem.
Never received mine no answer from them or refund not sure on date I order but it was before Christmas and never got anything
I placed an order for front seat covers with back row add on for a Ford F150. To me, that meant that I was ordering the front and back seat covers as a package deal. I received just the front seat covers, which seem like a nice quality. The only way to contact the company is by email, which is difficult to get a timely response or ask questions. I was told that I only ordered the front seat covers and sent a link to order back seat covers at an additional cost. I sent a copy of my order to question if there could be an error and I can’t get a response. I’ve asked someone to call me and begged them to respond so that I can get this resolved. I have not installed anything yet, because I don’t have the full set. I would happily revise my review if they would not ignore me and clarify what my order actually was.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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