ULTRA is a Very Professional Team, with Integrity
I am 78 years old, and I worked in Corporate America for 40+ years. During that period of time, I worked in Customer-Service type roles and worked with a lot of various companies -- as suppliers and customers. I base my below comments on those Customer-Service type experiences. I am VERY IMPRESSED with the Professionalism and Integrity of the ULTRA Team. The quality of their products is exceptional! Given their arrangements and procedures for producing their "make to order" products, there can be delays that are not experienced with companies that sell "in stock" products. I highly recommend that this be taken into consideration when working with the ULTRA Team and regarding reading review comments that have been written about them. Their products are "well worth possible delays - - be patient". I was also impressed with the my communications with them - - they were thorough and responsive. I encountered a slight issue and it was remedied FAR BEYOND my expectations. As noted above - - "be patient". Regarding NEGATIVE reviews - - this seems to be "the way things are these days". There will always be individuals whose expectations are never met; AND there is always the "other side of the story". Based on my very FINE experience with the ULTRA Team, I look forward to making future ULTRA purchases when those opportunities might occur. Best regards -- DH (Akron, OH)
