Insatiable Greed and abysmal customer service
Etsy may put you in debt by choosing to sell with them. I've never come across such an obnoxiously greedy company with such hostile policies and extortionate fees in my life. The format is horrendous with sellers having to pay monthly fees even if they go months without selling anything meaning they take your money even if you don't sell anything. Don't let the soft and whimsical aesthetics of their marketing fool you, these people only care about taking your money as a seller. For the 3rd time today, I've sold something after a long period. A jacket for £58 with postage worldwide £14. Etsy then said I'd earned £47. They then only deposited £15 in my account which wouldn't even cover postage. I immediately refunded the customer but Etsy went into my bank account and withdrew an additional £47 out of my account for reasons unbeknownst to me. They have no telephone number for users so I had to request a callback. They said 1 minute it's now nearly 24 hours. This is not the first time they have taken unauthorised money out of my account. One time they even had to refund marketing that they'd just activated on my account without me even knowing and charged me for. I can't believe this company has been allowed to operate like this. They need investigating. And don't get me started on the awful customer service if you can call it that.
