Todo bien.👍🏻
Todo bien.👍🏻

PromoFarma is an online platform specializing in the sale of pharmacy, parapharmacy, and cosmetic products. With a commitment to providing customers with access to a wide range of health and beauty items, the company offers competitive discounts and promotions on various products. Customers can shop for their favorite items conveniently from home and benefit from fast delivery, with orders typically arriving within 24 hours. The target market for PromoFarma includes individuals seeking affordable health and beauty solutions, as well as those looking for specific medications and skincare products. The website features categories such as health points, cosmetics, and promotional offers, designed to meet the diverse needs of consumers. With a straightforward shopping experience, PromoFarma aims to make online purchasing accessible and efficient for all its users.
PromoFarma receives a mixed response from customers, with a notable 70% expressing positive experiences. Many reviewers highlight the speed of delivery and efficient service, praising the quick processing of orders and timely arrivals.
Phrases like "rapidez en los pedidos" and "perfectamente atendido" reflect a strong appreciation for the company's responsiveness. However, there are significant complaints regarding order accuracy and delivery issues. Several customers report receiving incorrect items or experiencing delays, with comments such as "pedido incompleto" and "los pedidos tardan mucho en llegar." This inconsistency in order fulfillment detracts from the overall positive sentiment. While many appreciate the good prices and fast service, the recurring issues with product delivery and order errors indicate areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.1 | 38 |
| Oct 24 | 1.6 | 22 |
| Nov 24 | 1.1 | 19 |
| Dec 24 | 1.0 | 26 |
| Jan 25 | 1.1 | 31 |
| Feb 25 | 2.5 | 14 |
| Mar 25 | 1.6 | 14 |
| Apr 25 | 1.5 | 13 |
| May 25 | 4.1 | 239 |
| Jun 25 | 4.0 | 219 |
| Jul 25 | 3.2 | 125 |
| Aug 25 | 3.5 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ik bestel de zeep die ik nodig heb in Spanje voor en extra droge huid van ISDN die m'n hier niet kan krijgen omdat ze...”
“I was trying to reach customer service and legal team but unfortunately still no response after a day”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 1.8 out of 5 (poor) | +144% | 1,000 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: PromoFarma is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 1.8).
500 reviews of PromoFarma. Filter by what matters to you.
Todo bien.👍🏻
Disposen d'una amplia oferta de productes amb bons preus i promocions. El servei és ràpid i eficaç.
Se ajusta el precio y son puntuales en reparto
Genial, como siempre.
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El paquete llego a tiempo y en buen estado,el repartidor muy amable,todo perfecto.gracias
Rapidez en el envío
Cuando abri el paquete estaba manchada la caja ,el bote de aceite de ducha y demás productos porque se había salido, deberían haber puesto en la caja algo de relleno para que no estuvieran sueltos los productos .Deberían tener un detalle en los pedidos y dar muestras de regalo .Un saludo
Ich bin nicht zufrieden mit eurem Service …es ist seit Wochen eine Bemängelung offen und auf Anfrage zum Ersatz und zurück kommt immer die selbe Mail , dass ich auf die Mail antworten soll, was ich jedes Mal mache… jetzt hab ich genug… es geht um die Sensoren von Freestyle libre 2 und das ist eure Bearbeitungsnummer 4471006 …kümmert euch drum oder lasst die blöden Mails
El pedido llegó incluso antes de lo esperado, y el precio del mismo fue muy bueno
Compro un producto xerolact 2 botes de 1000ml y me llegan 2 de 750ml, se inicia el proceso de devolucion y el personal de recogida nonnos encuentra en casa pues nadie nos ha cuando viene ni a que hora, acordamos con el la recogida para hoy 26/6 a las 11:15 y viene caminonde las 14h, cuando llega dice que no se lo lleva pues no tiene etiqueta de devolucion, se le informa que la ha de traer el y con MUY MALA EDUCACION Y RESPETO le espeta a mi esposa que NO TRABAJA PARA ELLA, Y ADEMÁS DE TODO ESTO y por si fuera poco recibo notificación de PROMOFARMA indicando que la farmacia indica que lo enviado es correcto pues no dispone de botes de 1000ml por lo que promofarma nos indica que no procede reembolso alguno, osea compro 2 botes de 1000ml y me envian 2cde 750ml UNA ESTAFA y es normal visto lo cual me quedo el producto y dejo de comprar a una empresa que justifica una ESTAFA.
El pedido ha llegado en el plazo establecido
Todo llegó muy rápido y a buen precio. Estoy contenta con la compra
Por su eficaz respuesta.
PromoFarma is an online platform specializing in the sale of pharmacy, parapharmacy, and cosmetic products. With a commitment to providing customers with access to a wide range of health and beauty items, the company offers competitive discounts and promotions on various products. Customers can shop for their favorite items conveniently from home and benefit from fast delivery, with orders typically arriving within 24 hours. The target market for PromoFarma includes individuals seeking affordable health and beauty solutions, as well as those looking for specific medications and skincare products. The website features categories such as health points, cosmetics, and promotional offers, designed to meet the diverse needs of consumers. With a straightforward shopping experience, PromoFarma aims to make online purchasing accessible and efficient for all its users.
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