The drugs are very expensive
The drugs are very expensive, so I don't think you should charge $10.00 for reviewing our answers.

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
The drugs are very expensive, so I don't think you should charge $10.00 for reviewing our answers.
Very quick response. I'm happy to have found them and can't wait to receive my order.
RedboxRx as been fantastic and very fast, thank you. My Dad had a stroke and I have been away from home and had no problems getting my medication. I highly recommend them to anyone that needs certain medications. Thank you everyone that has helped me. Beverly Laurie
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This company has lied and takes payments without even providing any healthcare information. They are a scam and have scammed multiple people. Redbox Rx has giving misleading information and does not even have healthcare providers or professionals. If I could give negative 5 star review I would they are stealing money from American citizens and should absolutely be shut down.
RXBox is a lifesaver The best pharmacy! Fast free shipping Excellent customer service
For a straightforward prescription it is pretty hard to find a more convenient, timely and cost efficient way to procure it. I will admit as a first time user, I felt a little strange about agreeing to pay an unknown amount before the prescription was approved but the quick approval and notification rectified that.
This is the best way of getting prescriptions face creams at the convenience of your house. You fill out basic info, send pictures and within hours you get a prescription ready to be shipped with a doctor’s recommendation note how amazing is that. Highly recommend it awesome service, convenient and fast!
My experience was awful - there should be a zero star ranking. I questioned why there were two separate charges $20 (which is what I committed to) and then $70 - they totally tricked me - I am a senior citizen & requested to have this order cancelled & my money refunded. Elder abuse - of course, these scammers said NO -too late ! In summary:: AVOID LIKE THE PLAGUE.
They are amazing. Got a visit the same day. I recommend everyone to check them out , they won't be disappointed. Thank you so much.
They are fast to respond and fast to get your meds ordered
I’m very happy as a Red Box consumer. The customer service and support is better, if not the best, in comparison to our local pharmaceutical services. Thank you greatly ~ Brenda Ites P.S. Not to mention the humanitarian, on the spot, quick relief that I receive..
I had a marks in my skin, I uploded the pictures as requested, and after 1 week, the contacted me to tell me go with another doctor because the don´t have the prescription. So the charged the consult but I need to go with another doctor. I DO NOT RECOMEND - You will get scam.
Very easy experience. Will recommend to all my friends. Thanks for making it easy to get the medication I need without stepping foot out of my house!
I’ve been a customer over a year now for different occasions and I’m completely satisfied with the service. Consultant is quick and my prescriptions are shipped out fast and timely manner.
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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