Very quick and easy
Very quick and easy

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
I love the simplicity of the process but it would be easier if the options for refill were more diverse than every month. My prescription lasts me 3-4 months so it’s not realistic for me to use the refill option which is 12 refills a year when I only need 3-4.
Never got my order, it has been 2 weeks. Needed these meds and I had to pay another doctor for a prescription. SHADY! Also, I signed up for only 1 month prescription and yet was signed up for auto refills, terrible business practices. I will warn everyone of my terrible experiences. The company has done NOTHING to resolve this issue!!!!!!
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Very smooth, very nice, great people
I use this site for the second time and I was very happy that the problem I had with the pharmacy was solved very quickly, by writing email to RedBox Rx, I just received my cream by mail. Thank you!
Overall really good I wish a doctor would have checked up during the treatment to see how things were going. Come to find out I also needed a medication to go with my cream. I ended up getting 2 more bottles of cream through a different website, as well as, 2 treatments of an oral treatment.
I got prescribed treatment that I need very quickly and for pretty reasonable pricing. It would be cool if they took my insurance tho lol.
I rarely write reviews but took the time to do so for RedBox Rx because I was highly impressed with the process and the prices. The process was incredibly quick, easy, professional and the cost was MUCH LESS than other online providers. I started the process with two other online providers, but stopped short of completing the purchase, either due to the cost or complexity. I'm glad I found RedBox Rx.
This service is very misleading. I explored this website to get low cost Tretinoin. The medication was advertised as $20. In reality when I received the tube, it was small and $70! This plus the $20 cost of the consultation made the tube $90. Not even close to the $20 that was advertised. Buyer beware. I will not using RedboxRX again.
My card was charged twice. I bought 1 medicine. I wrote my personal information and then it was approved and they charged my card twice, $35 and $39. I don't find it reliable. I got burned, don't let it get you burned.I would not recommend it.The cargo has arrived. Only one product has arrived and there is proof of everything.But there is no solution.
Fast service, reasonable price
Requested 2 day shipping. Order was under provider review for 2 1/2 days and now it’s being prepared. Looks like it’s being shipped standard.
Helpful and to the point. Thank you.
Be honest and these Doctors and RedBoxRx will get you the help you need. They have My trust.
Shingles We just paid 80 bucks for a doctors phone appt. We didn't get a call. We got a notification saying that a prescription was sent to the pharmacy. All they did was prescribe prednisone. So we called them and asked about prescribing some cream and antibiotics. They said to call back and pay another fee and tell them that we want some cream and antibiotics. Unbelievable. This company does not provide value.
I was surprised with how simple the process was. I sent in the assessment with the desired prescription/dosage and within hours it was approved. It only took a couple days for it to be shipped and delivered. The price was also lower compared to other sites I checked out. Will be ordering again!
Amazing easy process
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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