So far so good
So far so good . Easy and good prices. Haven’t received my first order yet though.

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
So far so good . Easy and good prices. Haven’t received my first order yet though.
This is a scam! It takes forever to receive a medication. There is no feedback. Do not use this service
The video chat went rather well. The provider decided it’s in my best interest to continue using Trazadone to treat Insomnia. Thanks.
Appts are scheduled pretty quickly. My provider is ok. He is friendly. He rushed the last visit. Just for a refill though. No biggie. Only issue I have is my appt was on Monday and my visit was not signed off on until Saturday. Unfortunately, you can not get your prescription until the provider completes the visit. My visit stayed in review from Monday to Saturday. I explained I only had 3 days left on my meds during the visit. I had to call the pharmacy to get them to tell the provider and they suggested he call in a two week supply until I could get mine in the mail, which was great I could get it that day. More expensive through my hometown pharmacy. Pharmacy customer service was super nice and handled it quickly for me so I didn’t go without. Make sure to make your appointment ahead of time so you don’t run into this issue.
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Excellent experience. Easy to order online. Medical professionals on the other end reviewing my request with prompt response after photos submitted and concerns listed.
Paid for overnight shipping. Didn’t come for two day because of the holiday. Asked that question on the phone and was told it will come next day. Called to see if they could refund me the 50$ horrendous shipping charge and the person on the phone was extremely rude. She stated that she never said that and I said well when I asked to ship it to cvs you said I didn’t need to because it would be here next day, I then asked to speak to a manager and she was extremely rude and asked for what? For the shipping cost refund bozo. Was put on hold for 20 min and no one answered . Oh well will never use again and to the broad that answered the phone, have fun working on the 5th of July.
Just that you guys are awesome you guys have helped me out I should have kept my refills of my birth control pills but I'm having a hard time right now but you guys are awesome Thank you so much how do I get a refill of my birth control pills I don't have much money
Came here for a rx of Tretinoin, and I love how fast and easy this was. Also, very affordable. Thank you!
What outstanding Customer Service! I’ve used RedBox RX now on three separate occasions. And my experience has been the same every time. The process is Customer friendly and the providers are knowledgeable & very accessible. I have had the opportunity to use different telemedicine programs over the years and, in my opinion, RedBox RX is “The BEST!” My thanks to the entire team! Paul B Atl, GA.
I was able to get an immediate appointment. My primary had two months wait. The doctor was easy to talk with and I was prescribed a suitable medication after the visit. Prices were competitive and did not require I sign up for a subscription. So far I'm pleased, we'll see how long I takes for meds to arrive. Overall, I highly recommend RedBox
Very fast at responding. They communicated very well. Will use again!
Was so easy , sent in a few pics , and medical in and within 24 hours my order had shipped
They are very though and fast!! Very honest doctor and company
I’ve been battling stubborn acne and discoloration for a very long time. A friend of mine suggested I use Tretinoin. I did some research and came across “RedBox RX” I did a questionnaire and sent them a couple picture of my face. Within an hour a physician reviewed my file and filled my prescription for Tretinoin. It doesn’t get easier than that! Very happy I chose RedBox RX!
I went online because I was having nausea issues and explain the situation to Redbox And the response was immediate… Which is also very, very helpful and And I will be using them again in the future…. Absolutely
I always get what I need in a timely manner and the surveys are easy to fill out
My order was reviewed right away and sent out very quickly. Very easy to do business with.
I’m just grateful and I love the service and I thank you
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
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