The was the second repair man sent to…
The was the second repair man sent to fix my Bosch dishwasher. The first guy showed up and said they don’t make parts for this any more (7 years old) didn’t look at the issue, and said don’t worry I wont charge you and was in and out in 6 mins. I ended up fixing it myself through YouTube. Months later I can see the water inlet valve is leaking. I called again AFTER ordering the part myself. The guy that came out didn’t want to work on Friday. He ended up breaking the wiring harness that worked fine prior his arrival. Because I stood watching and camera going, he admitted and said he would need to order the part. I told him I’m not paying for it and when will it arrive? He stated two weeks from today! I was furious!! After seeing and hearing how upset I was he went to his truck and found a wiring harness. I told him Bosch doesn’t recommend using used wiring harnesses but he insisted it was new. I could look and tell it wasn’t. However he put it in and tested it and it worked. I left the kitchen to calm down only to find he had gone to my restroom without asking. He packed up left but didn’t put the trays in. When I tried to put them back in, the top one wouldn’t fit and he had moved the dishwasher and didn’t attempt to put it back the way he found it. So eventually I ended up fixing it and paid him 319.00 for his visit. Terrible service!!!
